Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Free plan available. Additional charges may apply.
Rating (4.8)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

December 2, 2014

Languages

English, French, German, Spanish, Portuguese (Brazil), and Chinese (Simplified)

Works with

Shopify POS, Checkout, Shopify Flow, Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, Okendo

Create your own loyalty and rewards program to turn first-time customers into forever customers

Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported 24/7 by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.

Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported 24/7 by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business. more
  • Customize the rewards launcher, panel, and emails to match your brand aesthetic
  • Encourage repeat purchases by allowing guest shoppers to earn points
  • Integrate with all your favorite apps for email, reviews, and customer service
  • Remind customers of their points & referral link with Nudges to boost engagement
  • Auto-translate your entire loyalty program to one of our 6 preset languages

Pricing

Free

Free to install

Up to 200 monthly orders

  • Points program
  • Referral program
  • Basic branding
  • Default reward emails
  • Analytics overview

Starter

$49/month

Up to 500 monthly orders

  • All Free features
  • Advanced branding
  • Customizable reward emails
  • Nudges (on-site pop-ups)
  • 2 integrations (e.g. Klaviyo, Okendo)

Growth

$199/month

Up to 2,500 monthly orders, plus $20 per additional 100 orders

  • All Starter features
  • VIP program
  • Points expiry
  • Free product rewards
  • Unlimited integrations
  • Points redemption at checkout (Shopify Plus only)

Plus

$999/month

Up to 7,500 monthly orders, plus $5 per additional 100 orders

  • All Growth features
  • Powerful reporting tools
  • Segmentation & exports
  • Priority support
  • API access
  • Preferred pricing for multiple stores

Free

Free to install

Up to 200 monthly orders

  • Points program
  • Referral program
  • Basic branding
  • Default reward emails
  • Analytics overview

Starter

$49/month

Up to 500 monthly orders

  • All Free features
  • Advanced branding
  • Customizable reward emails
  • Nudges (on-site pop-ups)
  • 2 integrations (e.g. Klaviyo, Okendo)

Growth

$199/month

Up to 2,500 monthly orders, plus $20 per additional 100 orders

  • All Starter features
  • VIP program
  • Points expiry
  • Free product rewards
  • Unlimited integrations
  • Points redemption at checkout (Shopify Plus only)

Plus

$999/month

Up to 7,500 monthly orders, plus $5 per additional 100 orders

  • All Growth features
  • Powerful reporting tools
  • Segmentation & exports
  • Priority support
  • API access
  • Preferred pricing for multiple stores

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

5,256 reviews

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity, ease of setup, and customizable loyalty program features. It integrates well with third-party apps and is effective in increasing customer retention. The customer support team is praised for their quick and helpful responses. Merchants value the app's ability to reward customers for social media engagement and offer incentives. It's suitable for both online and in-store shopping and can manage rewards across multiple websites. The free version is robust, providing many features to build customer loyalty.

February 9, 2023

Love the app! It's great :) my only note would be two things, automatic point integration of previous purchases by customers when integrating with your store, and second, I would have an email capability to email those customers what their points balance is. This is especially helpful for a store that didn't launch with a loyalty program but is creating one later and has a great customer base who would appreciate an email like this.

STEPHEN MICHAEL OLIVER
United States
About 1 month using the app
Smile.io replied February 10, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

April 27, 2023

We've loved using Smile for our Rewards Program platform, it's easy to use not just for customers but for us as well on the back end. The customer service is quick, friendly, and helpful while getting the information across in an easy-to-understand fashion. Jade was extremely helpful in helping me make sure Smile was integrated properly into our other sales channels.

JessaKae
United States
Over 3 years using the app
Smile.io replied April 27, 2023

Thank you for taking the time to leave a review, I am glad I could assist today ❤️ - Jade & The Smile Team <3

January 19, 2023

I am using the free plan because we are just getting started in our ecommerce journey. Already the app is super easy to navigate, very intuitive and user friendly. I had some questions about where the nudge feature would show up and Nicole was very kind, and answered all of my questions. When I expressed how I was already interested in upgrading to use all the fun features she offered us a free trial for the upgraded version! Now that is some customer service. Made me smile ;-)

Little Bird
United States
2 days using the app
Smile.io replied January 19, 2023

Thanks so much for taking the time to leave a review! We are so glad that you are finding Smile easy to use and enjoying the free trial. Let us know if there is anything else we can do to support you in your ecommerce journey!
💛Nicole

About this app

Launched

December 2, 2014

Languages

English, French, German, Spanish, Portuguese (Brazil), and Chinese (Simplified)

Works with

Shopify POS, Checkout, Shopify Flow, Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, Okendo

Built by Smile.io

About Smile.io

4.8 average rating

9 years building apps for the Shopify App Store

Support

Send a message

help@smile.io

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