Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Free plan available
Rating (4.9)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

December 2, 2014

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, Okendo

Create your own loyalty and rewards program to turn first-time customers into forever customers

Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.

Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business. more
  • Customize the rewards launcher, panel, and emails to match your brand aesthetic
  • Encourage repeat purchases by allowing guest shoppers to earn points
  • Integrate with all your favorite apps for email, reviews, and customer service
  • Remind customers of their points & referral link with Nudges to boost engagement
  • Auto-translate your entire loyalty program to one of our 6 preset languages

Loyalty and reward features

  • Program types: Referrals, Reward programs, VIP tiers
  • Rewards you can offer: Coupons, Custom rewards, Discounts, Donations, Early access, Exclusive access, Free products, Free shipping, Membership perks, POS rewards, Points

Popup features

  • Pop-up types: Cart pop-ups, Discounts, Rewards
  • Managing pop-ups: Editor tool, Templates, Translation, Triggers and rules

Pricing

Free

Free to install

Up to 200 monthly orders

  • Points program
  • Referral program
  • Basic branding
  • Analytics overview
  • Data exports

Starter

$49/month

Up to 500 monthly orders

  • Advanced branding options
  • Customizable emails
  • Nudges (on-site reminders)
  • 2 integrations (e.g. Klaviyo, Judge.me)
  • 5 specialized reports

Growth

$199/month

Includes 2,500 monthly orders, then $20 per additional 100 orders

  • Run points bonus events
  • SEO-friendly loyalty page
  • Embed Smile on your store
  • Free product rewards
  • VIP & Points expiry
  • Unlimited integrations

Plus

$999/month

Includes 7,500 monthly orders, then $5 per additional 100 orders

  • Dedicated launch plan
  • 25+ specialized reports
  • API access
  • Priority support
  • Preferred pricing for multiple shops
  • High-volume pricing available

Free

Free to install

Up to 200 monthly orders

  • Points program
  • Referral program
  • Basic branding
  • Analytics overview
  • Data exports

Starter

$49/month

Up to 500 monthly orders

  • Advanced branding options
  • Customizable emails
  • Nudges (on-site reminders)
  • 2 integrations (e.g. Klaviyo, Judge.me)
  • 5 specialized reports

Growth

$199/month

Includes 2,500 monthly orders, then $20 per additional 100 orders

  • Run points bonus events
  • SEO-friendly loyalty page
  • Embed Smile on your store
  • Free product rewards
  • VIP & Points expiry
  • Unlimited integrations

Plus

$999/month

Includes 7,500 monthly orders, then $5 per additional 100 orders

  • Dedicated launch plan
  • 25+ specialized reports
  • API access
  • Priority support
  • Preferred pricing for multiple shops
  • High-volume pricing available

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

5,941 reviews

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, seamless integration, and customizable rewards program. It's recognized for effectively driving customer loyalty and boosting sales, with a positive impact on customer engagement and retention. Merchants value the responsive customer service during system outages or data delays. The app is praised for its affordability, value for money, and low maintenance. Its adaptability to various business needs is also highlighted.

April 15, 2024

Have had Smile.io installed on our shop for a few years now without complaints. Always great customer service -- Thanks Lynn!

Wildebeest
United States
Over 5 years using the app
Smile.io replied April 18, 2024

Thank you for your lovely review. We are happy that Lynn was able to make you Smile :)

April 10, 2024

Amazing customer service from Joana. She and her team help me a lot for the problem that I had..

Thank you all for kind and hard work.

Kallos
Croatia
About 5 years using the app
Smile.io replied April 12, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

-Joana

April 17, 2024

We've used Smile Loyalty & Rewards on our website for well over 2+ years now, and we've never regretted a single month.

Just recently, I had help from one of the support colleagues "Joana" and they were so fabulous! They not only helped with our issue, they went above and beyond, and left us very pleased with Smile's services.

So long as Smile keeps offering this outstanding service, they have a dedicated customer in us!

Thank you!

Fabulous Planning
United Kingdom
Almost 5 years using the app
Smile.io replied April 21, 2024

Thanks for leaving a review! We agree that Joana is indeed fabulous 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

About this app

Launched

December 2, 2014

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, Okendo

Built by Smile.io

About Smile.io

4.9 average rating

9 years building apps for the Shopify App Store

PO Box 33042 Ira Needles, Waterloo, ON, N2T 2M9, CA

Support

Send a message

help@smile.io

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