Smile: Rewards & Loyalty

Smile: Rewards & Loyalty

by Smile.io

Points & referrals. Attract & retain your most loyal customers

4.8 of 5 stars(4219 reviews)

Your trusted loyalty provider

We're experts in loyalty, referrals, and VIPs, powering reward programs and increasing repeat purchases for over 50,000 stores

Boost new and repeat sales

Cut back on acquisition costs & boost retention with referrals, points, exclusive offers, and more. Create a powerful program in minutes!

Level up your marketing apps

Supercharge your email marketing & subscription tools with loyalty data, incentivize reviews with points, reward customers on POS, and more.


About Smile: Rewards & Loyalty

50,000+ Shopify brands are succeeding with Smile’s easy-to-build loyalty platform.

Join thousands of Shopify stores in saving money on expensive and unpredictable ads. Instead, boost sales from your existing customer base through referrals, interactive pop ups, points, campaigns, and more!

Build an engaging and modern rewards program experience that seamlessly aligns with your existing brand.

Build a powerful rewards program to grow your business

A Smile loyalty program gives your customers access to exclusive perks, attractive discounts, and a fun way to engage with your brand every time they log in to your store.

Loyalty points program

  • Earn points for actions like creating a customer account, placing an order, celebrating birthdays, or leaving reviews
  • Create urgency with bonus points & points expiry campaigns
  • Save abandoned carts & invite customers back with points reminders
  • Customers can redeem points for coupon codes or free gifts at checkout

Referral program

  • Create social proof with word-of-mouth marketing
  • Encourage customers to refer a friend using personalized referral links through pop ups and emails
  • Easily monitor referral traffic and sales with in-app analytics

VIP program

  • Strengthen customer retention with VIP statuses and perks
  • Upsell customers to progress towards VIP tiers

An eye-catching pop up rewards panel that’s easy to customize

Give your customers a beautifully-branded rewards program experience from their first visit to your store all the way to checkout.

  • An engaging rewards button and pop up panel that lives right on your store makes email capture and gaining new members easy
  • Match your store design: add logos, banner images, advanced color options, and more!

Get started & launch your program in minutes!

Getting started with Smile rewards is easy, fast, and exciting. Most merchants can get their rewards program configured, designed, and launched on their Shopify store in less than a day.

  • Customization takes minutes with our intuitive UI, with 0 coding skills required
  • 24/7 email and online customer support
  • Access to hundreds of helpful Smile resources to boost program success

One-click integrations with best-in-class apps like:

Klaviyo, Gorgias, Mailchimp, Judge.me, Okendo, ReCharge, Omnisend, Loox, Privy, PushOwl and over 25 more!

Smile is small business-friendly, meaning you can get access to our powerful loyalty points program, referrals, and essential design customizations right away.

Join some of the world’s most successful brands using Smile.io today!

(Smile is available in English, French, Spanish, German, and Portuguese)

Integrates with

  • Shopify POS,
  • Judge.me,
  • Klaviyo,
  • Gorgias,
  • Mailchimp,
  • Okendo

Media gallery

Works with

  • Shopify POS

    Shopify POS

    Use this app while selling in person with Shopify point of sale.

    View more POS apps

Support

Free

Free

  • Free forever
  • Points program
  • Referral program
  • Basic branding
  • Default reward emails
  • Analytics overview

Starter

$49/month

  • All Free features
  • Advanced branding
  • Remove Smile.io branding
  • Customize reward emails
  • 1 Smile app integration included (e.g. Klaviyo)

Growth

$199/month

  • All Starter features
  • Nudges (engaging on-site pop ups)
  • Points expiry
  • Advanced analytics
  • 2 Smile app integrations included (e.g. Okendo)

Pro

$599/month

  • All Growth features
  • VIP program
  • Shopify Plus exclusive features (e.g. Shopify Flow triggers)
  • Unlimited Smile app integrations (e.g. Gorgias)

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    85% of ratings are 5 stars
  • 4 of 5 stars
    10% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

Most recent reviews

Dewzi

Smile provides one of the best customer services in the game. Loved the speed of troubleshooting and hand holding by Christian.

Developer reply

November 30, 2021

Thank you SO much for this lovely review 💖 We agree - Christian is absolutely amazing! 🤩
Please don't hesitate to reach out if we can help with anything else 🙌

Miniweight

Great product, have been using since the launch of our store and haven't had any issues with the program. Works as expected and customer service is great!

Developer reply

November 30, 2021

Thank you so much for leaving us this amazing review 💖 We're happy to hear that you're enjoying the app!

ADS Pet Store

Great app, fast respond and good service. Would like to recommend this app.
Easy to use and attract customer coming back to shop again.

Developer reply

November 29, 2021

Thanks for your kind and generous review! 💛