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Highlights
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Based in United States
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Use directly in Shopify admin
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Works with the latest themes
About this app
Launched
December 2, 2014
Languages
English
Categories
Loyalty and rewards , PopupsWorks with
Shopify Flow, Shopify POS, Checkout, Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, OkendoCreate your own loyalty and rewards program to turn first-time customers into forever customers
Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.
- Customize the rewards launcher, panel, and emails to match your brand aesthetic
- Encourage repeat purchases by allowing guest shoppers to earn points
- Integrate with all your favorite apps for email, reviews, and customer service
- Remind customers of their points & referral link with Nudges to boost engagement
- Auto-translate your entire loyalty program to one of our 6 preset languages
Loyalty and reward features
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Program types: Referrals, Reward programs, VIP tiers
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Rewards you can offer: Coupons, Custom rewards, Discounts, Donations, Early access, Exclusive access, Free products, Free shipping, Membership perks, POS rewards, Points
Popup features
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Pop-up types: Cart pop-ups, Discounts, Rewards
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Managing pop-ups: Editor tool, Templates, Translation, Triggers and rules
Pricing
Free
Free to install
Up to 200 monthly orders
- Points program
- Referral program
- Basic branding
- Default reward emails
- Analytics overview
Starter
$49/month
Up to 500 monthly orders
- All Free features
- Advanced branding
- Customizable reward emails
- Nudges (on-site pop-ups)
- 2 integrations (e.g. Klaviyo, Okendo)
Growth
$199/month
Up to 2,500 monthly orders, plus $20 per additional 100 orders
- All Starter features
- VIP program
- Points expiry
- Free product rewards
- Unlimited integrations
- Points redemption at checkout (Shopify Plus only)
Plus
$999/month
Up to 7,500 monthly orders, plus $5 per additional 100 orders
- All Growth features
- Powerful reporting tools
- Segmentation & exports
- Priority support
- API access
- Preferred pricing for multiple stores
Free
Free to install
Up to 200 monthly orders
- Points program
- Referral program
- Basic branding
- Default reward emails
- Analytics overview
Starter
$49/month
Up to 500 monthly orders
- All Free features
- Advanced branding
- Customizable reward emails
- Nudges (on-site pop-ups)
- 2 integrations (e.g. Klaviyo, Okendo)
Growth
$199/month
Up to 2,500 monthly orders, plus $20 per additional 100 orders
- All Starter features
- VIP program
- Points expiry
- Free product rewards
- Unlimited integrations
- Points redemption at checkout (Shopify Plus only)
Plus
$999/month
Up to 7,500 monthly orders, plus $5 per additional 100 orders
- All Growth features
- Powerful reporting tools
- Segmentation & exports
- Priority support
- API access
- Preferred pricing for multiple stores
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
5,844 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for enhancing customer engagement and retention, noting an increase in repeat business. They commend its user-friendly interface, easy integration with Shopify, and customizable rewards system. Some wish for more customization options. The customer support is praised for its quick and personalized service. Pricing tiers can be challenging, but the team is reportedly willing to find suitable solutions.
My business has been using this app for a little over a year. I must admit that for at least half that time we did not invest a lot of time into mastering it. We just got it started and left it do it's thing. Occasionally customers had questions that I could not readily answer, but it was easy to get the answer from Smile.
There has been no real problems, there were a few issues that came from user error, but the program itself does what it promises. I think that's an accomplishment, for this app to function so well with little or no maintenance.
So I'm giving it 5 stars although I have not used it to it's full potential yet, but from what I have seen, it's worth it.
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩
Don't hesitate to reach out if you have any questions about how to use the program more! 💖
- Smile Team ✨
The app has worked flawlessly for me since it was installed. I had a bit of a self-inflicted hiccup on store migration, but I contact customer services and Brandon was quick on the case with an export of additional data that I needed to make my life a little easier.
Thanks for leaving a review!
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
These guys are amazing with their after-sales services. Joana responded to me within 2-3 minutes, even though I was told that I wouldn't get a reply until Monday, which is 2 days from now.
I've been using this app, and my clients love collecting those points. I definitely recommend this app to build your e-commerce the right way and have your clients race to collect and redeem their points.
Thanks so much for your review! So glad I was able to assist you, don't hesitate to reach out in the future! -Joana & The Smile Team :)
About this app
Launched
December 2, 2014
Languages
English
Categories
Loyalty and rewards , PopupsWorks with
Shopify Flow, Shopify POS, Checkout, Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, OkendoBuilt by Smile.io
About Smile.io
4.8 average rating
9 years building apps for the Shopify App Store
PO Box 33042 Ira Needles, Waterloo, ON, N2T 2M9, CA