Smile: Rewards & Loyalty

Points & referrals. Attract & retain your most loyal customers

Free plan available

Your trusted loyalty provider

We're experts in loyalty, referrals, and VIPs, powering reward programs and increasing repeat purchases for over 50,000 stores

Boost new and repeat sales

Cut back on acquisition costs & boost retention with referrals, points, exclusive offers, and more. Create a powerful program in minutes!

Level up your marketing apps

Supercharge your email marketing & subscription tools with loyalty data, incentivize reviews with points, reward customers on POS, and more.

Smile: Rewards & Loyalty

Smile: Rewards & Loyalty

Turn your customers into repeat purchasers with Smile.io!

Tens of thousands of Shopify brands have partnered with Smile to create powerful rewards programs. With over ten years of experience in customer loyalty, Smile allows you to boost sales from your existing customer base. Through points and rewards, you can increase customer engagement to drive repeat orders—all without expensive and unpredictable traditional advertising.

With Smile, you can create and customize a rewards program that is easy to launch and even easier for customers to engage with.

Give shoppers what they want—rewards for loyalty

  • Customers can earn points by taking actions like creating an account, placing an order, and even celebrating birthdays.
  • Add more ways to earn by connecting Smile with other apps. Integrations with apps like Okendo or Shop for Good let your customers earn points for things like leaving a review or donating to a non-profit.
  • Choose how you reward customers based on your business, whether you use just points, referrals and points, or add an exclusive VIP program.

Keep your brand top of mind for shoppers—wherever they are

  • Add personalized loyalty program details to every email by connecting Smile with integrations. We integrate with email providers like Klaviyo, MailChimp, Omnisend, and more!
  • Set points expiration and reminder emails, encouraging shoppers to use their rewards.
  • Use powerful, on-site reminders called Nudges to encourage customer engagement at just the right time.

Build a rewards program that’s uniquely you

  • Align your rewards program with your brand and stand out from the crowd with a customizable widget and rewards panel on your store.
  • You can adjust where the panel appears, add logos, banner images, advanced color options, and more!
  • Customizing your program takes minutes, with zero coding required.

Launch your rewards program fast

  • We’ve made it easy to set up and launch Smile. Most merchants have their first customer earning points within the first two days!
  • If you get stuck, we have tons of resources for you to use, including help documents, guides, and videos on YouTube.
  • Our online support team members are experts in loyalty, and can answer any questions you may have along the way—from technical questions to best practices for your business.

Start building your brand’s loyalty with Smile today!

Works with

Shopify POS

Use this app while selling in person with Shopify point of sale.

View more POS apps

Integrates with

  • Shopify POS
  • Judge.me
  • Klaviyo
  • Gorgias
  • Mailchimp
  • Okendo
Smile: Rewards & Loyalty

Smile: Rewards & Loyalty

Turn your customers into repeat purchasers with Smile.io!

Tens of thousands of Shopify brands have partnered with Smile to create powerful rewards programs. With over ten years of experience in customer loyalty, Smile allows you to boost sales from your existing customer base. Through points and rewards, you can increase customer engagement to drive repeat orders—all without expensive and unpredictable traditional advertising.

With Smile, you can create and customize a rewards program that is easy to launch and even easier for customers to engage with.

Give shoppers what they want—rewards for loyalty

  • Customers can earn points by taking actions like creating an account, placing an order, and even celebrating birthdays.
  • Add more ways to earn by connecting Smile with other apps. Integrations with apps like Okendo or Shop for Good let your customers earn points for things like leaving a review or donating to a non-profit.
  • Choose how you reward customers based on your business, whether you use just points, referrals and points, or add an exclusive VIP program.

Keep your brand top of mind for shoppers—wherever they are

  • Add personalized loyalty program details to every email by connecting Smile with integrations. We integrate with email providers like Klaviyo, MailChimp, Omnisend, and more!
  • Set points expiration and reminder emails, encouraging shoppers to use their rewards.
  • Use powerful, on-site reminders called Nudges to encourage customer engagement at just the right time.

Build a rewards program that’s uniquely you

  • Align your rewards program with your brand and stand out from the crowd with a customizable widget and rewards panel on your store.
  • You can adjust where the panel appears, add logos, banner images, advanced color options, and more!
  • Customizing your program takes minutes, with zero coding required.

Launch your rewards program fast

  • We’ve made it easy to set up and launch Smile. Most merchants have their first customer earning points within the first two days!
  • If you get stuck, we have tons of resources for you to use, including help documents, guides, and videos on YouTube.
  • Our online support team members are experts in loyalty, and can answer any questions you may have along the way—from technical questions to best practices for your business.

Start building your brand’s loyalty with Smile today!

Works with

Shopify POS

Use this app while selling in person with Shopify point of sale.

View more POS apps

Integrates with

  • Shopify POS
  • Judge.me
  • Klaviyo
  • Gorgias
  • Mailchimp
  • Okendo

Free

Free

  • Free forever
  • Points program
  • Referral program
  • Basic branding
  • Default reward emails
  • Analytics overview

Starter

$49/month

  • All Free features
  • Advanced branding
  • Remove Smile.io branding
  • Customize reward emails
  • 1 Smile app integration included (e.g. Klaviyo)

Growth

$199/month

  • All Starter features
  • Nudges (engaging on-site pop ups)
  • Points expiry
  • Advanced analytics
  • 2 Smile app integrations included (e.g. Okendo)

Pro

$599/month

  • All Growth features
  • VIP program
  • Shopify Plus exclusive features (e.g. Shopify Flow triggers)
  • Unlimited Smile app integrations (e.g. Gorgias)

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    86% of ratings are 5 stars
  • 4 of 5 stars
    10% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

NFDVapes

Smile.io has helped our brand build loyalty and returning customers, which is extremely important in 2022. We had some issues optimizing our program but David and the Smile.io Experience Team were SO much help. 10/10 Love it.

Developer reply

January 29, 2022

Thank you SO much for this lovely review 💖 We agree - David is absolutely amazing! 🤩
Please don't hesitate to reach out if we can help with anything else 🙌

The Tumbler Supply Store

Quick and easy to create a robust customer loyalty plan! Help chat also provided quick response to questions we had

Developer reply

January 26, 2022

Thank you for the five-star review! We are always committed to providing quality products and services to our merchants! 💖

Pharah

The best loyalty app! Good functionality, a lot of integrations, and very professional support. Thank you!

Developer reply

January 25, 2022

Thanks so much for the kind words! We like to think Smile is the best loyalty app out there, but it is always nice to hear affirmation from our valued merchants 😊

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