Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Free plan available
Rating (4.9)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

December 2, 2014

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, Okendo

Create your own loyalty and rewards program to turn first-time customers into forever customers

Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.

Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business. more
  • Customize the rewards launcher, panel, and emails to match your brand aesthetic
  • Encourage repeat purchases by allowing guest shoppers to earn points
  • Integrate with all your favorite apps for email, reviews, and customer service
  • Remind customers of their points & referral link with Nudges to boost engagement
  • Auto-translate your entire loyalty program to one of our 6 preset languages

Loyalty and reward features

  • Program types: Referrals, Reward programs, VIP tiers
  • Rewards you can offer: Coupons, Custom rewards, Discounts, Donations, Early access, Exclusive access, Free products, Free shipping, Membership perks, POS rewards, Points

Popup features

  • Pop-up types: Cart pop-ups, Discounts, Rewards
  • Managing pop-ups: Editor tool, Templates, Translation, Triggers and rules

Pricing

Free

Free to install

Up to 200 monthly orders

  • Points program
  • Referral program
  • Basic branding
  • Analytics overview
  • Data exports

Starter

$49/month

Up to 500 monthly orders

  • Advanced branding options
  • Customizable emails
  • Nudges (on-site reminders)
  • 2 integrations (e.g. Klaviyo, Judge.me)
  • 5 specialized reports

Growth

$199/month

Includes 2,500 monthly orders, then $20 per additional 100 orders

  • Run points bonus events
  • SEO-friendly loyalty page
  • Embed Smile on your store
  • Free product rewards
  • VIP & Points expiry
  • Unlimited integrations

Plus

$999/month

Includes 7,500 monthly orders, then $5 per additional 100 orders

  • Dedicated launch plan
  • 25+ specialized reports
  • API access
  • Priority support
  • Preferred pricing for multiple shops
  • High-volume pricing available

Free

Free to install

Up to 200 monthly orders

  • Points program
  • Referral program
  • Basic branding
  • Analytics overview
  • Data exports

Starter

$49/month

Up to 500 monthly orders

  • Advanced branding options
  • Customizable emails
  • Nudges (on-site reminders)
  • 2 integrations (e.g. Klaviyo, Judge.me)
  • 5 specialized reports

Growth

$199/month

Includes 2,500 monthly orders, then $20 per additional 100 orders

  • Run points bonus events
  • SEO-friendly loyalty page
  • Embed Smile on your store
  • Free product rewards
  • VIP & Points expiry
  • Unlimited integrations

Plus

$999/month

Includes 7,500 monthly orders, then $5 per additional 100 orders

  • Dedicated launch plan
  • 25+ specialized reports
  • API access
  • Priority support
  • Preferred pricing for multiple shops
  • High-volume pricing available

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

5,923 reviews

Overall rating
4.9
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and excellent customer service. Its features, such as point collection and redemption, are praised for boosting customer loyalty and engagement, leading to increased conversion rates. Merchants also value the customization options and the quick, effective live chat support. However, some find the pricing a bit steep for the features offered, though the support team is known to assist in finding suitable plans.

February 2, 2024

The app has worked flawlessly for me since it was installed. I had a bit of a self-inflicted hiccup on store migration, but I contact customer services and Brandon was quick on the case with an export of additional data that I needed to make my life a little easier.

MG USA
Spain
About 1 year using the app
Smile.io replied February 3, 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

January 20, 2024

These guys are amazing with their after-sales services. Joana responded to me within 2-3 minutes, even though I was told that I wouldn't get a reply until Monday, which is 2 days from now.

I've been using this app, and my clients love collecting those points. I definitely recommend this app to build your e-commerce the right way and have your clients race to collect and redeem their points.

Perform Athletics
Kuwait
10 months using the app
Smile.io replied January 23, 2024

Thanks so much for your review! So glad I was able to assist you, don't hesitate to reach out in the future! -Joana & The Smile Team :)

January 12, 2024

My business has been using this app for a little over a year. I must admit that for at least half that time we did not invest a lot of time into mastering it. We just got it started and left it do it's thing. Occasionally customers had questions that I could not readily answer, but it was easy to get the answer from Smile.
There has been no real problems, there were a few issues that came from user error, but the program itself does what it promises. I think that's an accomplishment, for this app to function so well with little or no maintenance.
So I'm giving it 5 stars although I have not used it to it's full potential yet, but from what I have seen, it's worth it.

Brooklyn Haberdashery
United States
Over 1 year using the app
Smile.io replied January 16, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

Don't hesitate to reach out if you have any questions about how to use the program more! 💖

- Smile Team ✨

About this app

Launched

December 2, 2014

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, Okendo

Built by Smile.io

About Smile.io

4.9 average rating

9 years building apps for the Shopify App Store

PO Box 33042 Ira Needles, Waterloo, ON, N2T 2M9, CA

Support

Send a message

help@smile.io

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