Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Pricing
Free to install
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
4.8 (6,489)
Developer
Smile.io

Create your own loyalty and rewards program to turn first-time customers into forever customers

Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.

Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you’re supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business. more
  • Encourage repeat purchases by rewarding every order with points
  • Reward social actions on Instagram, TikTok, Facebook, and more
  • Drive sales with points bonus events
  • Integrate Smile with your favorite tools like Klaviyo, Gorgias, and 25+ others
  • Optimize your loyalty program by comparing performance with similar stores
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Shopify POS, Judge.me, Klaviyo, Gorgias, Mailchimp, Okendo

Program types

Reward programs, VIP tiers, Referrals

Rewards you can offer

Points, Discounts, Coupons, POS rewards, Free shipping, Free products, Early access, Exclusive access, Membership perks, Donations, Custom rewards

Pop-up types

Cart pop-ups, Discounts, Rewards

Managing pop-ups

Editor tool, Templates, Translation, Triggers and rules

Pricing

Free

Free to install

Up to 200 monthly orders

  • Points program
  • Referral program
  • Basic branding
  • Analytics overview
  • Data exports

Starter

$49 / month

Up to 500 monthly orders

  • Advanced branding options
  • Customizable emails
  • Nudges (on-site reminders)
  • 2 integrations (e.g. Klaviyo, Judge.me)
  • 5 specialized reports

Growth

$199 / month

Includes 2,500 monthly orders, then $20 per additional 100 orders

  • Run points bonus events
  • SEO-friendly loyalty page
  • Embed Smile on your store
  • Free product rewards
  • VIP & Points expiry
  • Unlimited integrations

Plus

$999 / month

Includes 7,500 monthly orders, then $5 per additional 100 orders

  • Dedicated launch plan
  • 25+ specialized reports
  • API access
  • Priority support
  • Preferred pricing for multiple shops
  • High-volume pricing available

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (6,489)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

September 11, 2024

Excellent customer service for an issue that I had with a Shopify update that moved things around on me! Got it all worked out quickly! Thank you!

be blends
United States
Over 6 years using the app
Smile.io replied September 12, 2024

Thank you so much for taking the time to write this 5-star review! We really appreciate it. 💖

Shelby - Smile Team ✨

September 5, 2024

Been using Smile for years and just had my first issue which needed attention. Karen F was assigned to case and delivered fast and helpful customer service that remedied my issue in a matter of hours. Very happy with overall outcome and would recommend

XOXTOYS
Canada
About 6 years using the app
Smile.io replied September 7, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

October 2, 2024

The team was quick to respond to questions and concerns. They made sure all of my questions were answered, and when they weren't (because I like to think of questions when I am working on other things) they took the time to explain.

Sucreabeille
United States
About 5 years using the app
Smile.io replied October 29, 2024

Thank you for leaving us a review, we appreciate it! 💖

Smile Team ✨

Support

Smile.io can answer any questions you have about Smile: Loyalty & Rewards.

Developer

Smile.io

PO Box 33042 Ira Needles, Waterloo, ON, N2T 2M9, CA

Launched

December 2, 2014 · Changelog

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