Reviews (116)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer engagement through an emoji-based feedback system, noting increased interaction and conversion rates. The dashboard provides insightful emoji stats, and the app is easy to use, integrating seamlessly into stores. Customer support is highlighted as responsive and helpful, particularly with installation and troubleshooting, making customer feedback both fun and insightful.

February 11, 2019

I love Smile! It gives my customers a very straight forward way of leaving their feedback, and I believe it will definitely urge other customers to put their trust in my brand.
Now using several ShopPad products, I am always happy with the amazing, helpful customer support team. I asked for help to install the app and within minutes it was done!
One thing missing though - the ability to see an overview of peoples reactions. I hope ShopPad will get around to adding that feature.

Heima er gott
Iceland
4 days using the app
March 25, 2020

Bellissima!!! App fantastica da stile al sito è Gratis
Grazie ai sviluppatori risposta veloce e assistenza perfettà

Ulvinne
Italy
4 days using the app
September 22, 2017

Great app with amazing customer service!

My Childrens Boutique
United Kingdom
4 days using the app
June 3, 2020

I love this app, after all it’s what we use in so much communication.
I had a little trouble installing it (my age) but I reached out to the developers and they sorted it for me in super quick time.
Excellent service
❤️❤️❤️❤️

sugar and spice crafts
United Kingdom
4 days using the app
December 2, 2020

I really LOVE this app and so thankful it is a free verison for newbees. It is easy to install and really nice on pages to have that social proof. I highly recommend and thanks to the developers!

nichelanderson
United States
3 days using the app
August 24, 2017

Great app, awesome support, very responsive

Franklysir
New Zealand
3 days using the app
July 20, 2017

A revolutionary creation by ShopPad. "Does exactly what it says on the tin!" Incredibly easy to use. User interface is clean, crispy and very easy to navigate. The addition of 'emojis' to our products at EuropaBay has already made for better conversion rates, We are getting more clicks, more user engagement all within 24 hours. I would highly recommend this app to ALL. 5 Star must have App, provided by excellent people. Cheers. EuropaBay Limited

Europabay
Ireland
3 days using the app
September 11, 2018

I use this app to help me give customers a fun and familiar way to rate items. It was nice that the app was integrated for me! Definitely recommend.

CHICYOGA & ROOTS
United States
3 days using the app
October 15, 2018

Easy to install. Easy to configure. Works well with the free theme I'm using. I believe my customers will enjoy being able to give this kind of feedback using emojis. Time will tell.

Vegan Hearts Club
Canada
3 days using the app
May 16, 2020

Thanks a lot for free installation service. Now i can get customer's revieuw on each product. Iwill beter if you can notify via email directly after request job is done for checking.
Great job so far.

CHARLESCVVONLINEST
Netherlands
3 days using the app