Smile , 116 reviews

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and easy installation. Its unique feature of using emojis for quick feedback is praised for improving conversion rates. The Emoji Stats on the dashboard and the intuitive customer rating system enhance the shopping experience. Many commend the customer service team for their prompt and efficient assistance. The app is recommended for its simplicity, ease of use, and ability to boost customer engagement.

April 19, 2020

A very useful application, it will help a lot, Thank you very much. My shop looks much better with the app.

Whale&Cape
Serbia
2 months using the app
January 8, 2019

Just installed the app with excellent support from Allan. We are finally getting some reviews, definitely is the way our market responds.

Thanks!!

Naturaltrades CO
Colombia
2 months using the app
July 25, 2017

Just love this app..really really good!!!

Fashiozz
India
About 2 months using the app
April 27, 2020

Customer service is excellent, free app which eases stress on new shopify store owners ...
I am just a little confused how it works... i can't find the review part on my page..
Is it after customers buy products it will pop up or its supposed to be with the main product..
Kindly advise..
Great job by the way..
Thanks...

Virgo Herbals
Nigeria
About 2 months using the app
April 3, 2020

nice app to use, there should be more customization about button size or color maybe some animations

We-livein
Türkiye
About 2 months using the app
April 27, 2020

Excellent customer service, especially considering that the app is free. Loved the concept, decided to download as a way to our increase customer engagement. However, the app would not work on my store. I emailed their support and within 24 hours they had inserted the code for me on my theme, and even added a faster loading script to ensure it loads quicker on my product pages. Huge thanks to Abby @ Smile for her fantastic customer service!

SNUG
United Kingdom
About 2 months using the app
November 22, 2019

Show de aplicativo,muito útil,da um visual muito legal aos produtos.
Recomendo o aplicativo,vale a pena.

babykidsbrinquedos
Brazil
About 1 month using the app
September 27, 2019

Very cool and simple idea for an app! The support team is also friendly and will help you install the app coding for you. 5 STARS!

Exceed Brand | SHOP
United States
About 1 month using the app
January 21, 2020

Very simple to use once it's installed. Very happy to use this on my company site. Thanks again for this.

Proud I'm Ginger
United Kingdom
About 1 month using the app
October 2, 2019

I'm excited to have this awesome app for my store! The thought of emojis for reviews fits so well into my free imagination that I represent in my graphic apparel! And there customer service is amazing! I requested their Expert Setup to make sure everything went smoothly. They were quick, precise, and friendly! Thanks again Smile family!

DARKesta ARTistries
United States
About 1 month using the app