CW: WhatsApp, SMS & AI Chatbot

CW: WhatsApp, SMS & AI Chatbot

Pricing
From $99/month
Rating
4.5 (239)
Developer
Shipway

Recover carts & send holiday campaigns on WhatsApp, SMS & Email. Offer 24/7 support with AI chatbots

Turn WhatsApp, SMS and Email into revenue channels for your store with ConvertWay. Automated journeys recover abandoned carts, win back lapsed buyers, upsell and send order updates on autopilot. Use advanced segments to send flash sales, early-access offers and holiday campaigns on the channel each customer prefers. AI chatbots on your website, WhatsApp and Instagram answer questions and recommend products 24/7. Get set up in 5 minutes, with our team ready to help whenever you need.

Turn WhatsApp, SMS and Email into revenue channels for your store with ConvertWay. Automated journeys recover abandoned carts, win back lapsed buyers, upsell and send order updates on autopilot. Use advanced segments to send flash sales, early-access offers and holiday campaigns on the channel each customer prefers. AI chatbots on your website, WhatsApp and Instagram answer questions and recommend products 24/7. Get set up in 5 minutes, with our team ready to help whenever you need. more
  • Automated Journeys: Abandoned Cart, Win-Back, Upsell, Cross-Sell & Order Updates
  • Campaigns: Flash Sale, Early Access & Holiday Broadcasts With Advanced Segments
  • AI Chatbots: Solve Queries, Suggest Products & Convert on Website, WA & Insta DM
  • Unified Inbox: Chats From All Channels in One Place With AI-Assisted Replies

Languages

English

Works with

  • Checkout
  • Checkout
  • Facebook Messanger
  • Judge.me
  • Klaviyo Omnisend
  • WhatsApp
  • WhatsApp Business

Pricing

Choose the plan that best fits your business.

Premium

$99 / month

or $1,068/year and save 10%

Additional charges will apply as per the notifications sent.

Features

  • SMS/Whatsapp/RCS/Facebook/Instagram
  • Subscriber Opt-in Tool (3000 Subscriber)
  • Basic Customer Segmentation
  • Scheduled Campaigns & Custom Automation
  • Customized/Carousel Templates
  • Unified CHAT Inbox (WA,EMAIL,FB,INSTA)++
  • Agent Support & Auto-Assign
  • Scratch Card Links

Enterprise

$499 / month

or $4,788/year and save 20%

Additional charges will apply as per the notifications sent.

Features

  • All Premium Features + Email Marketing
  • AI Voice Agent (Checkouts, COD, Support)
  • AI Chatbots - WhatsApp and Website
  • Unlimited Subscriber Optins
  • Segmentation and Analytics
  • Branding Customizations
  • Dedicated Account & Onboarding Manager
  • SMART RETRY - boost delivery on WHATSAPP

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (239)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is easy to set up and start generating revenue quickly, even without technical skills. They highlight strong abandoned cart recovery via WhatsApp/SMS, higher conversions, and more repeat purchases. Automated flows for welcomes, COD confirmation, order updates, and follow-ups save significant manual work. Many use it as a multi-channel communication hub and praise the reliable delivery, clear analytics, seamless Shopify integration, good value pricing, and highly responsive support.

October 15, 2026

Working with Convertway has been a great experience. Mihir and the team were responsive and knowledgeable throughout. Since we started, we’ve seen a significant drop in RTOs, and our conversions have gone up as well. Highly recommended for any D2C brand.

Shanu Baba Herbal Hair Treatment
India
5 months using the app
September 28, 2026

Our experience with ConvertWay has been really good so far. The platform is easy to understand, and the campaign and automation setup is simple to manage. The team is supportive, and our KAM is always helpful whenever we have questions or need assistance. It has made our WhatsApp and SMS communication more organized and efficient.

Durfi Retail Pvt. Ltd.
India
5 months using the app
September 28, 2026

We’ve had a really good experience with ConvertWay. The onboarding process was smooth, and the platform is simple to understand and use. The team has been very supportive and quick to respond whenever we needed help. We’ve also seen improvements in customer engagement and abandoned cart recovery. Overall, it has been a valuable addition to our marketing efforts.

Springfit Mattress
India
5 months using the app

Support

App support provided by Shipway .

Developer

Shipway

#345-48, Spaze It park, sector 49, Gurgaon, HR, 122002, IN

Launched

January 17, 2017

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