Reviews (215)

Overall rating
4.2
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement through automated WhatsApp campaigns and personalized messaging. They appreciate its user-friendly interface, seamless CRM integration, and robust analytics for refining marketing strategies. Features like bulk messaging and audience segmentation enhance marketing efficiency. The responsive customer support is also praised for facilitating a positive onboarding and ongoing assistance. Ideal for businesses of all sizes.

Edited June 19, 2024

The ConvertWay is an excellent application for communcating with your customers through Whatsapp & SMS. I have been using TCW since last 3 years and have been able to connect very well with my customers using their campaigns & automation flows. I am particularly impressed by the KAM team of The ConvertWay who are very responsive & supportive for all my queries.

eLocalshop
India
About 3 years using the app
June 13, 2024

TCW has made a huge difference in our marketing strategy. Their SMS and WhatsApp marketing tools are top-notch, providing us with the ability to reach our customers quickly and effectively. The platform is intuitive, and the analytics provided are detailed and actionable. We've been able to create more personalized campaigns, which has led to better customer relationships and increased sales. The support from TCW has been outstanding, always there to assist when needed. Highly recommend TCW for anyone looking to boost their marketing efforts.

Chai Craft
India
Over 1 year using the app
August 17, 2024

Best app for boosting sales. User-friendly interface, seamless Shopify integration, and includes automation tools, real-time analytics, and a responsive chatbot. really happy with it

Baker & Baker
India
Over 1 year using the app
September 23, 2024

I recently started using Covertway for my Shopify store, and it has exceeded my expectations in every way. The app offers an incredibly smooth and intuitive user experience. From seamless integration with my store to boosting conversions, Covertway has truly enhanced the way I run my business.

tapan club
India
Over 1 year using the app
August 22, 2024

The app is efficiently sending all the impotant notiications to my customers regarding their orders and has also helped me to recover some abandoned carts.

Artisan Meats
India
About 1 year using the app
Edited February 1, 2025

Not help and support, sms not getting delivered form last 3 month and charges are deducted from ac, first they told that issue from BSNL DLT than we have changed changed to the JIO DLT and taken new header, templets approvals, No help , i am the customer since 5 years, they only focus on plan and recharges but not solution.

Giftoo
India
11 months using the app
June 18, 2024

ConvertWay is a Shopify marketing automation tool specializing in SMS and WhatsApp marketing. It offers user-friendly automation flows, detailed analytics, and responsive support, making it exceptionally effective for driving conversions and customer engagement, particularly in the Indian market. The intuitive interface and easy setup make it simple to use, while its automation capabilities excel at abandoned cart recovery and customer win-back strategies. Real-time, actionable insights provided by the analytics feature help in making informed decisions. Additionally, the quick and helpful customer service enhances the overall experience. Overall, The ConvertWay is highly beneficial for enhancing SMS and WhatsApp marketing efforts.

Its better then other broadcasting apps like interakt & wigzo

theshrusti.com
India
8 months using the app
September 27, 2024

I’ve been using the Convert Way app for a while now, and I’m really impressed! It’s super easy to use and gets the job done quickly. What I love most, though, is how helpful and friendly the employees are. Anytime I’ve had a question or needed assistance, they’ve been quick to respond and genuinely cooperative. It’s refreshing to deal with a company that actually cares about its users. Definitely recommend giving this app a try!

Viraasat - The Legacy
India
7 months using the app
August 23, 2024

Great app if you are looking for whatsapp marketing. This helps in generating leads swiftly and instant sharing of campaigns as per your need. Also a great tool for abandoned cart recovery and COD order verification.

My Clothing Treasure
India
5 months using the app
Edited December 2, 2024

We at Oil Chemist have been using the Convertway app for several months, and it has become an invaluable tool in our marketing strategy. The platform is user-friendly, and its powerful features have allowed us to streamline our marketing campaigns effortlessly. The ability to segment our audience and tailor our messages has significantly improved our engagement rates.

The analytics provided by Convertway offer deep insights, enabling us to make data-driven decisions that positively impact our ROI. The app’s customer support is exceptional, always prompt and helpful whenever we've needed assistance.

Overall, Convertway has proven to be a game-changer for us, and we highly recommend it to any brand looking to enhance its marketing efforts.

The Oil Chemist
India
4 months using the app