Reviews (408)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and powerful automation features, which allow for personalized, behavior-triggered WhatsApp campaigns. Integration with CRM systems and Shopify enhances contact management and campaign execution. The app also offers detailed analytics to optimize marketing strategies and improve ROI. Reviewers praise the responsive customer support and report noticeable increases in conversions and customer engagement.

December 11, 2024

The Convert Way app has been a breeze to set up, thanks to the exceptional support from their team, especially Shivani. She guided me through the installation process and helped configure everything seamlessly, making the initial setup stress-free. Although I haven’t had the chance to fully explore the app’s impact on sales yet, their customer support has already left a positive impression. Highly recommend their team for their prompt and friendly assistance!

Dense Design
India
13 days using the app
October 1, 2024

I've had a great experience using TCW Convert Way for our WhatsApp campaigns, order confirmation messages, and follow-ups. The app is user-friendly and highly efficient in managing customer communication. A special mention to Mr. Ansh, who has been incredibly helpful and coordinated with us throughout the process. Highly recommend this app for seamless customer engagement!

TelaNaari
India
7 months using the app
August 23, 2024

We've been using TCW for our marketing needs on Shopify and are pleased with the results. Their team is professional and attentive, ensuring our campaigns are consistently aligned with our brand. Highly recommend their services for anyone looking for steady and reliable marketing support.

Harvyora
India
4 days using the app
June 26, 2024

Convert Way is a top-tier message marketing App that excels in crafting impactful, targeted campaigns. Their team is highly skilled in creating personalized messages that resonate with audiences, driving engagement and conversions.

Ozone Group
India
3 months using the app
February 17, 2021

I use this app for SMS order notifications and SMS marketing.
The customer database is very easily pulled and classified for marketing and the customer service is great in terms of support for adding headers and credits to your account.

Silvertraq
India
Over 5 years using the app
July 21, 2021

We have been using this app for a few years now, and it works well in its stated purposes. Hassle free setup.

Fashor
India
Over 4 years using the app
July 3, 2019

This App ensure that Customer completes the checkout process, Many a times the customer might have abandoned the checkout assuming they have they have completed the checkout process. This app really helped and sends confirmation as well when order is placed and fulfilled.

trykartehai.com
India
About 4 years using the app
Edited April 3, 2019

Been using it for a few days. Works well except it keeps sending abandoned cart messages to my own number beyond the number of days I have in my settings.

The Black Canvas
India
Over 3 years using the app
October 23, 2017

This app is easy to setup and is the perfect choice for those that want the "Abandon Cart Recovery feature" or more control than that Shopify already offered.

It would be better if this app also allows me to target only the country I want.

All Tire Supply Llc
United States
Almost 3 years using the app
Edited June 4, 2020

The app has best sms rates when compared with others. Overall apps functionality is good enough. Great experience

Revitalash Cosmetics AE
United Arab Emirates
Over 2 years using the app