Reviews (230)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
October 1, 2024

I've had a great experience using TCW Convert Way for our WhatsApp campaigns, order confirmation messages, and follow-ups. The app is user-friendly and highly efficient in managing customer communication. A special mention to Mr. Ansh, who has been incredibly helpful and coordinated with us throughout the process. Highly recommend this app for seamless customer engagement!

TelaNaari
India
7 months using the app
October 23, 2017

This app is easy to setup and is the perfect choice for those that want the "Abandon Cart Recovery feature" or more control than that Shopify already offered.

It would be better if this app also allows me to target only the country I want.

All Tire Supply Llc
United States
7 days using the app
June 16, 2018

Like the app - simple and quick to setup. Would have given it 5 stars if it had some analytics/tracking in it.

Nonasties
India
8 days using the app
Edited April 3, 2019

Been using it for a few days. Works well except it keeps sending abandoned cart messages to my own number beyond the number of days I have in my settings.

The Black Canvas
India
9 days using the app
July 3, 2019

This App ensure that Customer completes the checkout process, Many a times the customer might have abandoned the checkout assuming they have they have completed the checkout process. This app really helped and sends confirmation as well when order is placed and fulfilled.

trykartehai.com
India
11 months using the app
May 2, 2020

Great app. Helped me send confirmation SMS to my customers. Sometimes the SMS is not sent but mostly it works fine.

Layla Collection
Kuwait
9 days using the app
February 17, 2021

I use this app for SMS order notifications and SMS marketing.
The customer database is very easily pulled and classified for marketing and the customer service is great in terms of support for adding headers and credits to your account.

Silvertraq
India
About 4 years using the app
July 21, 2021

We have been using this app for a few years now, and it works well in its stated purposes. Hassle free setup.

Fashor
India
About 3 years using the app
March 15, 2022

Easy to use. Only thing is if there is customisation in the messages available this would make the whole experience even better

ForeverKidz
India
2 months using the app
December 11, 2024

The Convert Way app has been a breeze to set up, thanks to the exceptional support from their team, especially Shivani. She guided me through the installation process and helped configure everything seamlessly, making the initial setup stress-free. Although I haven’t had the chance to fully explore the app’s impact on sales yet, their customer support has already left a positive impression. Highly recommend their team for their prompt and friendly assistance!

Dense Design
India
13 days using the app