Reviews (385)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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### Concise Summary of Reviews **Value** - **Boosts Sales**: Significant increases in sales and conversions, especially through abandoned cart recovery and personalized campaigns. - **Enhances Engagement**: Improves customer relationships, retention, and loyalty. - **High ROI**: Outstanding returns on investment from marketing campaigns. **Feature Set** - **User-Friendly**: Intuitive interface suitable for non-tech-savvy merchants. - **Automation**: Valued features include automation flows for cart recovery, win-back strategies, and order confirmations. - **Analytics**: Real-time analytics for informed decision-making and strategy optimization. - **Seamless Integration**: Smooth integration with Shopify for efficient operations. - **Customization**: Customizable messages and templates for personalized interactions. **Performance** - **Reliable**: Efficient performance with no issues in sending notifications and messages. - **Excellent Support**: Responsive and knowledgeable support team. - **Account Managers**: Dedicated account managers provide expert guidance. **Specific Use Cases** - **Effective in India**: Particularly effective in the Indian market, offering cost-effective solutions. - **Notifications**: Useful for order confirmations, shipping notifications, and reducing customer inquiries. **Recommendations** - **Highly Recommended**: Frequently recommended for enhancing SMS and WhatsApp marketing, streamlining communication, and boosting sales.
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We've been using TCW for our marketing needs on Shopify and are pleased with the results. Their team is professional and attentive, ensuring our campaigns are consistently aligned with our brand. Highly recommend their services for anyone looking for steady and reliable marketing support.
Convert Way is a top-tier message marketing App that excels in crafting impactful, targeted campaigns. Their team is highly skilled in creating personalized messages that resonate with audiences, driving engagement and conversions.
I've had a great experience using TCW Convert Way for our WhatsApp campaigns, order confirmation messages, and follow-ups. The app is user-friendly and highly efficient in managing customer communication. A special mention to Mr. Ansh, who has been incredibly helpful and coordinated with us throughout the process. Highly recommend this app for seamless customer engagement!
I use this app for SMS order notifications and SMS marketing.
The customer database is very easily pulled and classified for marketing and the customer service is great in terms of support for adding headers and credits to your account.
This App ensure that Customer completes the checkout process, Many a times the customer might have abandoned the checkout assuming they have they have completed the checkout process. This app really helped and sends confirmation as well when order is placed and fulfilled.
Been using it for a few days. Works well except it keeps sending abandoned cart messages to my own number beyond the number of days I have in my settings.
The app has best sms rates when compared with others. Overall apps functionality is good enough. Great experience
We have been using this app for a few years now, and it works well in its stated purposes. Hassle free setup.
Decent to use and good customer service. Multiple header's and help in TRAI registration is quite helpful. Satisfactory performance.
Nice App for an SMS campaign. Easy to use and the team is very supportive. One thing I am missing here is the dashboard. The app should provide such a dashboard where we can track the SMS status like the number of SMS that got delivered or opted or not delivered. Over all nice and worthy to use.