Reviews (385)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

### Concise Summary of Reviews **Value** - **Boosts Sales**: Significant increases in sales and conversions, especially through abandoned cart recovery and personalized campaigns. - **Enhances Engagement**: Improves customer relationships, retention, and loyalty. - **High ROI**: Outstanding returns on investment from marketing campaigns. **Feature Set** - **User-Friendly**: Intuitive interface suitable for non-tech-savvy merchants. - **Automation**: Valued features include automation flows for cart recovery, win-back strategies, and order confirmations. - **Analytics**: Real-time analytics for informed decision-making and strategy optimization. - **Seamless Integration**: Smooth integration with Shopify for efficient operations. - **Customization**: Customizable messages and templates for personalized interactions. **Performance** - **Reliable**: Efficient performance with no issues in sending notifications and messages. - **Excellent Support**: Responsive and knowledgeable support team. - **Account Managers**: Dedicated account managers provide expert guidance. **Specific Use Cases** - **Effective in India**: Particularly effective in the Indian market, offering cost-effective solutions. - **Notifications**: Useful for order confirmations, shipping notifications, and reducing customer inquiries. **Recommendations** - **Highly Recommended**: Frequently recommended for enhancing SMS and WhatsApp marketing, streamlining communication, and boosting sales.

August 23, 2024

We've been using TCW for our marketing needs on Shopify and are pleased with the results. Their team is professional and attentive, ensuring our campaigns are consistently aligned with our brand. Highly recommend their services for anyone looking for steady and reliable marketing support.

Harvyora
India
4 days using the app
June 26, 2024

Convert Way is a top-tier message marketing App that excels in crafting impactful, targeted campaigns. Their team is highly skilled in creating personalized messages that resonate with audiences, driving engagement and conversions.

Ozone Group
India
3 months using the app
October 1, 2024

I've had a great experience using TCW Convert Way for our WhatsApp campaigns, order confirmation messages, and follow-ups. The app is user-friendly and highly efficient in managing customer communication. A special mention to Mr. Ansh, who has been incredibly helpful and coordinated with us throughout the process. Highly recommend this app for seamless customer engagement!

TelaNaari
India
February 17, 2021

I use this app for SMS order notifications and SMS marketing.
The customer database is very easily pulled and classified for marketing and the customer service is great in terms of support for adding headers and credits to your account.

Silvertraq
India
Over 5 years using the app
July 3, 2019

This App ensure that Customer completes the checkout process, Many a times the customer might have abandoned the checkout assuming they have they have completed the checkout process. This app really helped and sends confirmation as well when order is placed and fulfilled.

trykartehai.com
India
About 4 years using the app
Edited April 3, 2019

Been using it for a few days. Works well except it keeps sending abandoned cart messages to my own number beyond the number of days I have in my settings.

The Black Canvas
India
Over 3 years using the app
Edited June 4, 2020

The app has best sms rates when compared with others. Overall apps functionality is good enough. Great experience

Revitalash Cosmetics AE
United Arab Emirates
Over 2 years using the app
July 21, 2021

We have been using this app for a few years now, and it works well in its stated purposes. Hassle free setup.

Fashor
India
About 2 years using the app
June 14, 2021

Decent to use and good customer service. Multiple header's and help in TRAI registration is quite helpful. Satisfactory performance.

Oxie Nutrition
India
Over 1 year using the app
January 15, 2021

Nice App for an SMS campaign. Easy to use and the team is very supportive. One thing I am missing here is the dashboard. The app should provide such a dashboard where we can track the SMS status like the number of SMS that got delivered or opted or not delivered. Over all nice and worthy to use.

Axiobio Store
India
Over 1 year using the app