Reviews (408)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and powerful automation features, which allow for personalized, behavior-triggered WhatsApp campaigns. Integration with CRM systems and Shopify enhances contact management and campaign execution. The app also offers detailed analytics to optimize marketing strategies and improve ROI. Reviewers praise the responsive customer support and report noticeable increases in conversions and customer engagement.

November 22, 2017

Service is Good but with us issue is that they should allow multiple mobile number in admin number panel so that 2 or 3 admin running a business get notified

Farmersstop
India
Over 5 years using the app
November 23, 2018

The app is slow and not loading customer data. Would require the company to look at it so it doesn't freeze in important time

Comfy Sandals
Canada
About 2 years using the app
March 3, 2018

Good app. Only use it for abandoned checkout recovery messages. It just needs some tools to measure things. Tool to measure clicks on the tiny urls (cart link) and to measure abandoned carts recovered as a result of customers clicking on the tinyurl.

And or an export of all the phone numbers that were sent the message/tiny URL.

Would engender a better cooperative relationship with customers if ...

Pump Hair Products
Australia
4 months using the app
February 13, 2018

Does what it says: sends SMS to abandoned cart customers. Nothing else. However, it's a bit expensive. A normal SMS can easily take up to 5 ou 6 credits (pay 5 or 6 SMS in one single SMS sent). This is due to using unicode characters, such as "á" or "ç", or any emoticon. If you multiply your country SMS price by 5 or 6 this is no longer an afordable choice.

Fitnessalley
Portugal
About 1 month using the app