Reviews (387)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant boosts in customer engagement and sales due to effective SMS and WhatsApp marketing features, including abandoned cart recovery and enhanced conversion rates. They appreciate its user-friendly interface, seamless Shopify integration, real-time analytics, and automated workflows. The app's reliable performance in campaign management and timely notifications is noted, alongside responsive and personalized customer support that helps optimize marketing efforts.

Edited October 30, 2024

At present the convertway app not providing any minimal requirement for Premium subscribed users, they provided only two templates both are not proper for dewali festival, no dhanteras template was there.
I asked to the support team for other templates, but they told us for upgrading to growth plan, we don't know why they are providing Premium plan.
Before there was more than 60 templates, fews are generic templates, but at present the removed those useful templates.
No point to continue with convertway.
I request all the upcoming users who wants to subscribe convertway for Whatsapp and SMS campaign, please thing and confirm with app provider what you got for which plan.
In future never suggest anyone to purchase this app for shopify.

The Oil Chemist
India
3 months using the app
November 22, 2022

We already subscribed for premium plan for 5 months and we did not get approved for sms SENDER ID .. Customer service not helpful they asked for many documents to be filled we did all the requested documents with no results they take long time to reply your requested only the nice thing is easy to adjust the sms text

SHAGHAF HOME
United Arab Emirates
5 months using the app
December 22, 2020

التطبيق لا يعمل في السعودية يرسل لكن الرسالة ماتوصل الى جميع الشبكات الموجودة ---------------------------------------------

Rozyana
Saudi Arabia
5 days using the app
Shipway replied December 23, 2020

Greetings,

We are sorry to hear that your experience with SMS Marketing + Cart Recovery app wasn't as per your expectations. As already mentioned, you were not able to send the messages because you have not enabled the Abandoned Cart Notification Status. Incase you're still facing issue, feel free to write to us at support@onjection.com

Regards
Team Onjection