Convertway: WhatsApp, SMS, RCS

We have had a great experience using ConvertWay for WhatsApp and SMS customer communication. The platform is easy to use, and setting up campaigns and automation flows is simple and efficient. It has helped us stay connected with customers and improve engagement significantly. The support team / KAM is also very responsive and helpful whenever assistance is needed. Overall, it's a reliable solution for customer communication and marketing automation. Highly recommended !

Excellent platform with smooth performance and easy integration. The automation features work really well and help improve customer engagement and conversions. The support team is responsive and helpful whenever assistance is needed. Special thanks to Jyoti for her continuous support and assistance throughout the process. Overall, a reliable app for marketing and order management.

Convertway has really improved our conversions, especially with abandoned cart recovery. The WhatsApp and SMS marketing works great, and Shopify integration is seamless. Easy to use, reliable delivery, and helpful support—overall a great tool for boosting sales.

I’ve had a positive experience using The ConvertWay for customer communication via WhatsApp and SMS over the past 1 years. Their campaigns and automation flows have helped me engage better with my customers. The KAM team has also been quite responsive and supportive whenever I’ve needed assistance

Very easy to set up and use. We’ve seen solid improvements in conversions and repeat purchases through WhatsApp automation. What really stands out is the support team—they’re always available to help, no matter what. We say this after trying out other tools available in the market! Easily one of the better tools out there for retention and engagement.

The platform is smooth, easy to use and has really helped us improve customer engagement and conversions for our Shopify store. The automation flows, WhatsApp marketing features, and support team are excellent.

Setup was simple, performance is great. Highly recommended for any eCommerce business looking to scale customer communication and sales efficiently.

Great work by the ConvertWay team

Using ConvertWay for WhatsApp automation has been a great experience so far.

The API is smooth, reliable, and easy to integrate. We’re running multiple flows (like abandoned cart and retargeting), and delivery has been consistent without issues.

Special mention to Dhananjay — super helpful and responsive whenever we needed support.

Overall, a solid platform if you’re serious about scaling WhatsApp marketing.

We’ve had a great experience using Convertway so far. The onboarding was smooth and the platform is very easy to set up and manage. A big shoutout to the team for being incredibly supportive and always available when needed.
One of the standout results for us has been the improvement in conversions—we saw a noticeable uplift in abandoned cart recovery, which made a real impact on our revenue. Highly recommended for brands looking to scale efficiently.

Easy to use and requires minimal effort, We have seen repeat purchases increase by around 15% which is exactly what we were aiming for. Highly recommended for other brands, The team has been seamless, responsive , and quick to assist.

Great product with exceptional customer support—far better than any other retention tool we’ve used. We’ve tried multiple tools in the past, but none matched the level of support provided here.
A special mention to Preeti Mahajan, who was our point of contact throughout the entire onboarding journey. She was very supportive, responsive, and made the whole process smooth and hassle-free.