CW‑WhatsApp Chat, Abandon Cart

Don't sign up. SCAM. No option to cancel your trial in platform. Emailed support, who made me email a second email address - and then they never responded. Did all this 6 days before my trial ended, and they STILL haven't cancelled my subscription and have charged me the full amount. Expecting a refund

Pathetic customer service. The only work they do is extort money, and they have devised means and ways for extortion. you have to pay them even if you don't use their services. Frauds

The ConvertWay is an excellent application for communcating with your customers through Whatsapp & SMS. I have been using TCW since last 3 years and have been able to connect very well with my customers using their campaigns & automation flows. I am particularly impressed by the KAM team of The ConvertWay who are very responsive & supportive for all my queries.

One of the worst support team . Till the time you board on their platform , all help is there for asking . Thereafter no one bothers to solve your issues . Avoid

TCW has made a huge difference in our marketing strategy. Their SMS and WhatsApp marketing tools are top-notch, providing us with the ability to reach our customers quickly and effectively. The platform is intuitive, and the analytics provided are detailed and actionable. We've been able to create more personalized campaigns, which has led to better customer relationships and increased sales. The support from TCW has been outstanding, always there to assist when needed. Highly recommend TCW for anyone looking to boost their marketing efforts.

Best app for boosting sales. User-friendly interface, seamless Shopify integration, and includes automation tools, real-time analytics, and a responsive chatbot. really happy with it

I recently started using Covertway for my Shopify store, and it has exceeded my expectations in every way. The app offers an incredibly smooth and intuitive user experience. From seamless integration with my store to boosting conversions, Covertway has truly enhanced the way I run my business.

★☆☆☆☆ Used to be great, now it's just costing me money.

I used Convert Way for 1.5 years and honestly loved it. Everything just worked, and the support was good.

But for the last two months, it's been awful. The app is full of bugs, and it's costing my business a lot of money.

The worst part? A bug secretly switched my approved "Utility" COD confirmation flow to some random "Marketing" template. I've been overcharged on who-knows-how-many messages, and I only found out by accident.

I told support about this critical issue a MONTH ago. Their final answer? "We can only see 3 months of data." That's no help at all and fixes nothing.

I've completely lost trust in them. I can't use a tool that randomly costs me money and has a support team that won't take responsibility.

PROVIDE REFUND otherwise I will look for a new provider as my yearly plan is near to expiry.

This is the worst app for WhatsApp you can imagine! don't fall into this trap, here is why:

1- Firstly, they don't have an application. Any new notifications from customers will be waiting for you to refresh from the browser, causing delays in customer support.

2- The conversation in WhatsApp browser is extremely glitchy and not automated. Even when you open the browser, you need to keep refreshing.

3- They claimed to be well-integrated with the Judgeme app and capable of sending WhatsApp messages to collect reviews. However, the link they send does not work, and when you contact their support, they are unhelpful.

4- They abruptly changed the pricing for WhatsApp conversations, even though my subscription ends at the end of the month. They suddenly stopped me from accessing my conversations just because they changed their pricing tiers.

5- This app is complete garbage. They have bad customer support.

The app is efficiently sending all the impotant notiications to my customers regarding their orders and has also helped me to recover some abandoned carts.