Reviews (402)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and automated WhatsApp campaigns that personalize messages based on customer behavior, boosting engagement and sales. It features effective CRM integration for contact management and audience segmentation, detailed analytics for strategy optimization, and strong support in recovering abandoned carts. The responsive customer support and seamless Shopify integration, especially in the Indian market, are also highlighted.

December 31, 2024

As a small business owner, I'm always looking for efficient, effective tools to help me connect with my customers and boost sales. "The Convert Way" for WhatsApp has truly been a authentic tool in the way I approach marketing campaigns. Here's why:

1. Ease of Use:
One of the standout features of The Convert Way is its user-friendly interface. Even if you're not a tech expert, you can easily set up campaigns and start using it right away. The platform offers intuitive step-by-step guidance, making it simple to integrate with WhatsApp and start building lists, automating messages, and tracking results.

2. Powerful Automation:
What I love most is the ability to automate WhatsApp campaigns. The Convert Way allows me to set up triggered messages based on user behavior or predefined schedules. Whether it’s sending a welcome message to new subscribers or reminding customers about abandoned carts, the automation has saved me so much time.

3. Personalized Messaging:
Personalization is key in building strong customer relationships, and The Convert Way takes this seriously. The tool allows for highly personalized messages, using customer names, preferences, and past interactions. This level of customization helps me create more engaging and relevant content for my audience, which ultimately leads to higher conversion rates.

4. Lead Generation & CRM Integration:
The tool integrates seamlessly with CRM systems, making it easy to import and export contacts. I can segment my audience into specific groups, target them with personalized campaigns, and track the performance of each campaign. This has significantly improved my lead generation efforts and conversion tracking.

5. Performance Analytics:
The Convert Way provides detailed insights into campaign performance. I can monitor open rates, click-through rates, and other essential metrics to gauge the success of my campaigns. This data-driven approach helps me tweak my strategies to maximize engagement and ROI.

6. Excellent Customer Support:
Whenever I've had questions or needed assistance, the support team has been incredibly responsive. They offer quick troubleshooting and even provide resources like tutorials and guides, ensuring you get the most out of the tool.

Conclusion: If you're looking to take your WhatsApp marketing to the next level, I highly recommend "The Convert Way." It's an intuitive, powerful tool that automates much of the process while allowing for deep personalization and performance tracking. Whether you're a small business or a larger company, it can help streamline your marketing efforts and improve conversions.

Zenpure Bharat Pvt Ltd
India
18 days using the app
January 8, 2025

Convertway is a great platform for Whatsapp SMS and marketing! We use it for COD confirmation, updating our customers about their order status and Whatsapp marketing. It really helped us scale our business and communicate with the customer in the most accessible way!

Also shoutout to the team for always helping us out and being super supportive!

The Classy Kitchen
India
2 months using the app
December 9, 2024

I am small business owner and taking business to next level is exciting and scary when you are handling everything alone but TCW team has been more than a blessing to my business. It feels like finding someone who is as excited to work for your dream business as you are. I am so glad to find the platform.

KACHCHA AAM
India
3 months using the app
December 27, 2024

For e-commerce businesses looking to scale, automation is key—especially for managing order alerts and running cost-effective marketing campaigns. Convertway is the perfect tool for the job! As users for just a month, we’re already impressed and highly satisfied. Kudos to the TCW team!

Madras Sarees
India
20 days using the app
December 20, 2024

As a small business owner, taking my business to the next level has been a mix of excitement and uncertainty. Managing everything alone often felt overwhelming, and I constantly wondered whether I could automate WhatsApp. That’s when I got to know about Convertway. And, they have made my task easier and made the automation happen.

Their support, guidance, and expertise have made a world of difference, transforming what once felt daunting into a journey filled with confidence and growth. I couldn’t be more grateful to have found such an incredible platform that genuinely cares about helping businesses like mine thrive

Truly Traditionals
India
20 days using the app
December 30, 2024

We’ve been using the Convert Way app for a while, and I’m genuinely impressed! It’s incredibly user-friendly and delivers quick, efficient results. What stands out the most, though, is the exceptional customer service. The team is always responsive, helpful, and genuinely friendly whenever I have a question or need assistance. It’s refreshing to interact with a company that truly values its users. I highly recommend giving this app a try!

Nitnaya
India
17 days using the app
December 2, 2024

I recently started using Covertway for my Shopify store, and it has exceeded my expectations in every way. The app offers an incredibly smooth and intuitive user experience. From seamless integration with my store to boosting conversions, Covertway has truly enhanced the way I run my business.

ORSGA
India
13 days using the app
December 10, 2024

We’ve been using TCW for our SMS Marketing & WhatsApp campaigns, and the results have been fantastic! The platform is user-friendly, allowing us to connect with our customers quickly and effectively. The engagement rates have exceeded expectations, and the customer support team is always available to help. Highly recommend TCW for businesses looking to enhance their communication strategies.

Trajectory
India
10 days using the app
November 30, 2024

We recently integrated the TCW WhatsApp Marketing app into our Shopify store, and I couldn’t be more impressed with both the app's functionality and the support provided by their team. The app is user-friendly, packed with features, and has proven to be a valuable addition to our marketing strategy.

A special mention goes to Shivani, our relationship manager, who has been exceptional throughout the entire process. From addressing our queries with patience to mitigating concerns effectively, Shivani went above and beyond to ensure we had a seamless onboarding experience. Her demos and walkthroughs were not only insightful but also tailored to our business needs, making the implementation smooth and efficient.

If you’re considering a WhatsApp marketing solution for your Shopify store, I highly recommend TCW—not just for its robust features but also for the incredible support team that stands behind it.

Ayurescue
India
10 days using the app
December 6, 2024

We have had an amazing experience working with The Convert Way. Their services are top-notch, delivering exceptional results every time. They understand our needs perfectly and provide tailored solutions that exceed expectations.

The support team deserves a special mention – always responsive, professional, and ready to assist at any time. It’s rare to find a company that combines quality services with outstanding customer care.

Highly recommended for anyone looking to elevate their marketing efforts!

Corebolics
India
6 days using the app