Reviews (387)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant boosts in customer engagement and sales due to effective SMS and WhatsApp marketing features, including abandoned cart recovery and enhanced conversion rates. They appreciate its user-friendly interface, seamless Shopify integration, real-time analytics, and automated workflows. The app's reliable performance in campaign management and timely notifications is noted, alongside responsive and personalized customer support that helps optimize marketing efforts.

August 29, 2024

We've had a fantastic experience with The Convert Way. Their team helped us achieve more than 10X ROAS,

A special thanks to Priti Bunkar for her outstanding support with all website integrations and campaign planning—your expertise made all the difference!

SKMEI
India
2 months using the app
Edited October 30, 2024

At present the convertway app not providing any minimal requirement for Premium subscribed users, they provided only two templates both are not proper for dewali festival, no dhanteras template was there.
I asked to the support team for other templates, but they told us for upgrading to growth plan, we don't know why they are providing Premium plan.
Before there was more than 60 templates, fews are generic templates, but at present the removed those useful templates.
No point to continue with convertway.
I request all the upcoming users who wants to subscribe convertway for Whatsapp and SMS campaign, please thing and confirm with app provider what you got for which plan.
In future never suggest anyone to purchase this app for shopify.

The Oil Chemist
India
3 months using the app
September 27, 2024

Nice App. Good customer support.

artmansha
India
Over 1 year using the app
August 21, 2024

great team has helped me a lot, especially thanks to Shivani and Ansh.

Booster Water | Water, but better
India
4 months using the app
August 17, 2024

Amazing app. services are nice and very helpful

Foreva Culture
India
5 months using the app
August 23, 2024

It is a great app for converting and keeping in touch with your customers. Complex but easy to use also.

aBeauty Shop
Romania
21 days using the app
August 23, 2024

We've been using TCW for our marketing needs on Shopify and are pleased with the results. Their team is professional and attentive, ensuring our campaigns are consistently aligned with our brand. Highly recommend their services for anyone looking for steady and reliable marketing support.

Harvyora
India
4 days using the app
August 4, 2024

Extremely profitable app, gave us very nice increase in revenue and profit.

I highly recommend SMS marketing from TCW.

Tzedek
Belgium
About 2 months using the app
August 31, 2024

Very good service, help minded team especially Pranjal singh, Thushar and Akshima

Miss Twenty
India
2 months using the app
August 28, 2024

Such an amazing Tool with awesome Client support Team... go ahead, their services will surprise you

Italian Vega®
India
2 days using the app