SMS Marketing & Whatsapp ‑ TCW , 336 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in boosting sales and customer retention, with some reporting a 50-60% increase in sales. They appreciate its user-friendly interface, easy setup, and smooth transition from other apps. Key features like Flows, COD confirmation, Abandoned Cart messages, and automated SMS notifications are praised for enhancing customer engagement and loyalty. The app's ability to recover abandoned carts, convert window shoppers into regular customers, and send promotional messages is also valued. Merchants commend the customer support, specifically mentioning account managers Urvashi, Rajat, and Riya Thakur. The app is considered cost-effective with reasonable rates for services, and is appreciated for professionalizing businesses and improving customer communication.
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Our collaboration with The Convertway has helped in improving customer's post purchase order alert journey at Dot & Key. Their SMS notifications and scratch card gamification are impactful, keeping customers engaged and loyal. What's equally impressive is The Convertway's exemplary sales and after-sales service, ensuring our needs are met promptly. Highly recommended!
I have been using this service from last 2 month getting good conversions everything is easy to use and team is very supportive.
Dont trust this company and install this app. Once you have installed then they will start charging even you dint use their app. Their https://www.theconvertway.com/ chat person not replying to refund the wrongly charged subscription.
Their sales persons not attending the calls. So be aware and dont install their app. This is pakka cheating company.
I have uninstalled this app by mentioning, that I am not getting a customized template on the growth plan, and the same I get with another service provider at a lesser price. The associate who was coordinating with me refunded my account balance after a long struggle and did not deactivate or delete the account.. It's been more than a week since I have been trying to solve this and the girl has not picked up the phone, She said it will be deactivated or deleted (2FA) today so that I can move on but it isn't happening. These guys are a trap. I am stuck with these guys. I do not recommend this app to anyone.
Good App for Text Message Notification to Customers. Pricing is also economical , whatsapp and text notification all together in one app.
Convertway works Amazingly well. All the flows are tailored in a way to extract maximum sales. Welcome series and Abandoned cart series have converted lot of window shoppers into regular customers.
Convertway team's response is quick, I must really appreciate the way our account Manager Riya Thakur has extended her support and guidance.
Overall : Excellent. Really worth it 100%
My experience with Convertway overall has been good. Our account manager Ms. Riya Thakur helped us a lot with setting up the flows and automation and provided us with good support when needed.
I have been using the app since almost a month now and I really appreciate how smooth and easy the transition process( from the apps I was using previously) their team of wonderful people made it for me. Especially, my account manager Riya Thakur, she has been very supportive and helpful. You rarely come accross a brand which is so respectful towards their clients. Such a good team the management has built. Kudos and thank you so much.
This App is crazy.
From the day I have started using it, my sales have improved by 50-60%.
You can even throw various campaign to the existing customers which helps a lot in boosting the sales.
More importantly, the customer support is amazing.
Would recommend all the e-commerce owners to use this app and it would definitely not disappoint you.
The promise made by the app is True when you actually experience it.
Everything worked well, from Flows, to Cod confirmation to Abandoned Cart msgs.
Overall great app, The best part is their Team, Really helpful people, really care about their clients.