Reviews (386)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant boosts in customer engagement and sales due to effective SMS and WhatsApp marketing features, including abandoned cart recovery and enhanced conversion rates. They appreciate its user-friendly interface, seamless Shopify integration, real-time analytics, and automated workflows. The app's reliable performance in campaign management and timely notifications is noted, alongside responsive and personalized customer support that helps optimize marketing efforts.

August 26, 2024

Great App for Retargetting and Boosting Conversion and the Team is Also Supportive

United Crafts Store
India
10 days using the app
June 26, 2024

Convert Way is a top-tier message marketing App that excels in crafting impactful, targeted campaigns. Their team is highly skilled in creating personalized messages that resonate with audiences, driving engagement and conversions.

Ozone Group
India
3 months using the app
May 12, 2024

This is the worst app for WhatsApp you can imagine! don't fall into this trap, here is why:

1- Firstly, they don't have an application. Any new notifications from customers will be waiting for you to refresh from the browser, causing delays in customer support.

2- The conversation in WhatsApp browser is extremely glitchy and not automated. Even when you open the browser, you need to keep refreshing.

3- They claimed to be well-integrated with the Judgeme app and capable of sending WhatsApp messages to collect reviews. However, the link they send does not work, and when you contact their support, they are unhelpful.

4- They abruptly changed the pricing for WhatsApp conversations, even though my subscription ends at the end of the month. They suddenly stopped me from accessing my conversations just because they changed their pricing tiers.

5- This app is complete garbage. They have bad customer support.

Holwah
United Arab Emirates
Over 1 year using the app
June 11, 2024

The Convertway enhanced our marketing and customer retention. Their expertise led to better reach and higher conversions, significantly growing our sales and loyalty. Highly recommended

Italian Shoes Company
India
About 1 month using the app
September 18, 2024

We have integrated The Convert Way app to our Shopify store and the results are amazing.

In the span of a month we got 300+ new customers and we are able to retrieve 10 customers from the abandonment cart in just 2-3 weeks.

Their flows and campaigns are very effective and easy to understand and implement. It's very useful and totally worth it!

skinskauk
United Kingdom
June 11, 2024

Best app for whatsapp and sms marketing. They have all the features and their team is really helpful, specially Ms. Priti.

Woodle India
India
27 days using the app
February 22, 2024

For starters, the app works extremely well. Sends text messages cheaply and a lot of conversions are made. The team responds quickly and also they are very helpful and professional. I don't often write reviews, but I still wanted to thank them through this way.

Nagaia
United Kingdom
5 months using the app
January 23, 2024

The Convertway Shopify app is a standout choice for SMS Marketing and WhatsApp Marketing. Its user-friendly interface has made it a breeze to use, significantly amplifying the impact of my marketing endeavors. With top-notch features like automation and analytics, it consistently ensures that my campaigns deliver outstanding results. This tool is indispensable for anyone looking to enhance their online store. I highly recommend it

Beautykaran
India
6 months using the app
February 6, 2024

Convertway is the best app for retention, WhatsApp marketing, and SMS marketing on Shopify. It has helped me increase my sales and customer loyalty by sending automated and personalized messages to my customers. I can easily set up order confirmation, shipping notification, abandoned cart recovery, and promotional campaigns with Convertway. The app also provides real-time analytics and reports that show me how effective my campaigns are. The support team is amazing and always ready to help. ⭐⭐⭐⭐⭐

The Last Monk
India
About 1 month using the app
January 18, 2024

I'm truly impressed by the exceptional performance and smooth operation of this application, especially when compared to other apps I've used before. Kudos to the outstanding team behind it. In my opinion, it stands out as the premier application for WhatsApp and SMS marketing, effectively enhancing customer retention. Aryan, their dedicated support member, deserves special recognition for his kindness and assistance. Collaborating with a brand that prioritizes customer respect is truly gratifying. The management has successfully curated an excellent team, and Convertway emerges as a powerhouse – an all-in-one solution for marketing.

FIG Living
India
10 months using the app