Reviews (362)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, seamless SMS and WhatsApp integration, and powerful automation features. They find the real-time analytics and reports useful for assessing their marketing efforts. The support team is known for their quick and helpful responses. The app is especially effective in the Indian market, offering cost-effectiveness and high ROI. Merchants value features like order confirmations, shipping notifications, abandoned cart recovery messages, and promotional campaigns. The ability to support multiple sender IDs and integrate with apps like JudgeMe is also appreciated. However, there's a demand for the ability to send personalized messages to specific customers or based on tags.

June 13, 2024

TCW has made a huge difference in our marketing strategy. Their SMS and WhatsApp marketing tools are top-notch, providing us with the ability to reach our customers quickly and effectively. The platform is intuitive, and the analytics provided are detailed and actionable. We've been able to create more personalized campaigns, which has led to better customer relationships and increased sales. The support from TCW has been outstanding, always there to assist when needed. Highly recommend TCW for anyone looking to boost their marketing efforts.

Chai Craft
India
Over 1 year using the app
May 12, 2024

This is the worst app for WhatsApp you can imagine! don't fall into this trap, here is why:

1- Firstly, they don't have an application. Any new notifications from customers will be waiting for you to refresh from the browser, causing delays in customer support.

2- The conversation in WhatsApp browser is extremely glitchy and not automated. Even when you open the browser, you need to keep refreshing.

3- They claimed to be well-integrated with the Judgeme app and capable of sending WhatsApp messages to collect reviews. However, the link they send does not work, and when you contact their support, they are unhelpful.

4- They abruptly changed the pricing for WhatsApp conversations, even though my subscription ends at the end of the month. They suddenly stopped me from accessing my conversations just because they changed their pricing tiers.

5- This app is complete garbage. They have bad customer support.

Holwah
United Arab Emirates
Over 1 year using the app
June 8, 2024

This us good api forr starters, the app works extremely well. Sends whatsapp messages cheaply and a lot of conversions are made. The team responds quickly and also they are very helpful and professional. I don't often write reviews, but I still wanted to thank them through this way.

Neutraleafindia
India
About 1 month using the app
June 11, 2024

The Convertway enhanced our marketing and customer retention. Their expertise led to better reach and higher conversions, significantly growing our sales and loyalty. Highly recommended

Italian Shoes Company
India
About 1 month using the app
June 11, 2024

Best app for whatsapp and sms marketing. They have all the features and their team is really helpful, specially Ms. Priti.

Woodle India
India
27 days using the app
March 20, 2024

The Convertway excels as a Shopify app for SMS and WhatsApp Marketing. With seamless integration, advanced automation, real-time analytics, and top-notch security, it's a game-changer for businesses aiming to enhance customer engagement, optimize campaigns, and ensure data protection. ⚡ #Ecommerce #MarketingPowerhouse

Isthitos Apparels
India
2 months using the app
March 21, 2024

Overall great support with team and instant backend support and guidance for our business.
I personally prefer to go for it.

Quenchlabz
India
About 1 month using the app
February 22, 2024

For starters, the app works extremely well. Sends text messages cheaply and a lot of conversions are made. The team responds quickly and also they are very helpful and professional. I don't often write reviews, but I still wanted to thank them through this way.

Nagaia
United Kingdom
5 months using the app
March 18, 2024

The TCW: SMS Marketing & WhatsApp app has revolutionized our Indian-based Shopify store. Unlike other options, TCW perfectly caters to our needs. It simplifies communication and marketing tasks, including order updates and promotions, specifically designed for Indian businesses. Its seamless integration with SMS and WhatsApp ensures direct customer engagement, vital in the Indian market. TCW's ability to address the unique requirements of Indian businesses sets it apart. It has significantly improved our store's communication strategy and marketing efforts. For Indian Shopify store owners seeking an efficient solution, TCW is the ultimate choice.

Giftoo.in
India
2 days using the app
February 16, 2024

The Convertway Shopify application stands out as an excellent option for SMS Marketing and WhatsApp Marketing. Its intuitive interface makes it incredibly easy to utilize, greatly enhancing the effectiveness of my marketing efforts. Equipped with advanced capabilities such as automation and analytics, it reliably guarantees exceptional outcomes for my campaigns. This resource is essential for individuals seeking to elevate their marketing strategies.

World Kids Channel
United States
About 1 month using the app