Reviews (365)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, seamless SMS and WhatsApp integration, and powerful automation features. They find the real-time analytics and reports useful for assessing their marketing efforts. The support team is known for their quick and helpful responses. The app is especially effective in the Indian market, offering cost-effectiveness and high ROI. Merchants value features like order confirmations, shipping notifications, abandoned cart recovery messages, and promotional campaigns. The ability to support multiple sender IDs and integrate with apps like JudgeMe is also appreciated. However, there's a demand for the ability to send personalized messages to specific customers or based on tags.

June 13, 2024

TCW has made a huge difference in our marketing strategy. Their SMS and WhatsApp marketing tools are top-notch, providing us with the ability to reach our customers quickly and effectively. The platform is intuitive, and the analytics provided are detailed and actionable. We've been able to create more personalized campaigns, which has led to better customer relationships and increased sales. The support from TCW has been outstanding, always there to assist when needed. Highly recommend TCW for anyone looking to boost their marketing efforts.

Chai Craft
India
Over 1 year using the app
June 18, 2024

ConvertWay is a Shopify marketing automation tool specializing in SMS and WhatsApp marketing. It offers user-friendly automation flows, detailed analytics, and responsive support, making it exceptionally effective for driving conversions and customer engagement, particularly in the Indian market. The intuitive interface and easy setup make it simple to use, while its automation capabilities excel at abandoned cart recovery and customer win-back strategies. Real-time, actionable insights provided by the analytics feature help in making informed decisions. Additionally, the quick and helpful customer service enhances the overall experience. Overall, The ConvertWay is highly beneficial for enhancing SMS and WhatsApp marketing efforts.

Its better then other broadcasting apps like interakt & wigzo

theshrusti.com
India
8 months using the app
June 18, 2024

ConvertWay is hands down the best app for WhatsApp marketing! As a Shopify marketing automation tool, it excels in SMS and WhatsApp marketing, offering user-friendly automation flows, detailed analytics, and responsive support. The intuitive interface and easy setup make it simple to use, even for those who aren't tech-savvy. Its automation features are particularly effective for abandoned cart recovery and customer win-back strategies.

The real-time, actionable insights provided by the analytics feature are invaluable for making informed decisions. Additionally, the quick and helpful customer service enhances the overall experience, ensuring any issues are promptly resolved. Particularly in the Indian market, ConvertWay has proven to be exceptionally effective for driving conversions and boosting customer engagement.

Overall, ConvertWay is a top-notch solution for anyone looking to elevate their SMS and WhatsApp marketing efforts. Highly recommended!

NEXXUS
India
4 months using the app
June 14, 2024

The ConvertWay application has been a game-changer for our WhatsApp and SMS marketing campaigns. Compared to other competitors like AI Sensy and Contlo, ConvertWay stands out with its superior user interface and powerful features. The app is incredibly user-friendly, making it easy to create and manage highly effective marketing campaigns.

One of the main strengths of ConvertWay is their experienced Key Account Managers. Their expertise and dedication have been instrumental in helping us optimize our strategies and achieve outstanding results. Their support and guidance are unmatched.

The real-time analytics and seamless integration with Shopify ensure smooth operations and accurate billing. Our customer engagement has soared, and we've seen significant growth in our business.

Highly recommended for any business looking to elevate their marketing efforts!

Planvita
India
4 months using the app
May 12, 2024

This is the worst app for WhatsApp you can imagine! don't fall into this trap, here is why:

1- Firstly, they don't have an application. Any new notifications from customers will be waiting for you to refresh from the browser, causing delays in customer support.

2- The conversation in WhatsApp browser is extremely glitchy and not automated. Even when you open the browser, you need to keep refreshing.

3- They claimed to be well-integrated with the Judgeme app and capable of sending WhatsApp messages to collect reviews. However, the link they send does not work, and when you contact their support, they are unhelpful.

4- They abruptly changed the pricing for WhatsApp conversations, even though my subscription ends at the end of the month. They suddenly stopped me from accessing my conversations just because they changed their pricing tiers.

5- This app is complete garbage. They have bad customer support.

Holwah
United Arab Emirates
Over 1 year using the app
June 8, 2024

This us good api forr starters, the app works extremely well. Sends whatsapp messages cheaply and a lot of conversions are made. The team responds quickly and also they are very helpful and professional. I don't often write reviews, but I still wanted to thank them through this way.

Neutraleafindia
India
About 1 month using the app
June 11, 2024

The Convertway enhanced our marketing and customer retention. Their expertise led to better reach and higher conversions, significantly growing our sales and loyalty. Highly recommended

Italian Shoes Company
India
About 1 month using the app
June 11, 2024

Best app for whatsapp and sms marketing. They have all the features and their team is really helpful, specially Ms. Priti.

Woodle India
India
27 days using the app
February 22, 2024

For starters, the app works extremely well. Sends text messages cheaply and a lot of conversions are made. The team responds quickly and also they are very helpful and professional. I don't often write reviews, but I still wanted to thank them through this way.

Nagaia
United Kingdom
5 months using the app
March 20, 2024

The Convertway excels as a Shopify app for SMS and WhatsApp Marketing. With seamless integration, advanced automation, real-time analytics, and top-notch security, it's a game-changer for businesses aiming to enhance customer engagement, optimize campaigns, and ensure data protection. ⚡ #Ecommerce #MarketingPowerhouse

Isthitos Apparels
India
2 months using the app