TCW: SMS Marketing & Whatsapp

TCW: SMS Marketing & Whatsapp

Reviews (387)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
    337
  • 6% of ratings are 4 stars
    23
  • 1% of ratings are 3 stars
    4
  • 1% of ratings are 2 stars
    3
  • 5% of ratings are 1 stars
    20
What merchants think

Feedback submitted

Merchants report significant boosts in customer engagement and sales due to effective SMS and WhatsApp marketing features, including abandoned cart recovery and enhanced conversion rates. They appreciate its user-friendly interface, seamless Shopify integration, real-time analytics, and automated workflows. The app's reliable performance in campaign management and timely notifications is noted, alongside responsive and personalized customer support that helps optimize marketing efforts.

January 30, 2018

Great App!

im very convinced with this app.i got what i expected. thanks a lot keep it up

Papitawholesale
United Arab Emirates
Over 1 year using the app
March 4, 2020

I used this app to enhance sms marketing. I think it is a great app, but one thing is that It doesn't have any analytics.

thisisneverthat
South Korea
Over 1 year using the app
May 2, 2020

Great app. Helped me send confirmation SMS to my customers. Sometimes the SMS is not sent but mostly it works fine.

Layla Collection
Kuwait
Over 1 year using the app
June 16, 2018

Like the app - simple and quick to setup. Would have given it 5 stars if it had some analytics/tracking in it.

Nonasties
India
Over 1 year using the app
June 24, 2018

Pretty simple app to use. Abandoned cart recovery emails work well and spot on. Wish list: a) Enable manual entry of phone numbers to send marketing texts b) Improve usability of the marketing email section

Ultramattress
India
About 1 year using the app
March 30, 2020

It does great at making it automated to send reminders to customer keeping our site in mind. I haven't had it long enough to report on transactional data % however it has reported orders gained that received a message from the app.

CravingVapes
United States
About 1 year using the app
March 15, 2022

Easy to use. Only thing is if there is customisation in the messages available this would make the whole experience even better

ForeverKidz
India
12 months using the app
February 20, 2018

Great app. But there should be an option to manually upload phone numbers on SMS marketing panel. How can we do that?

Fodtest
India
10 months using the app
April 3, 2018

Really really love this tool and will continue to use this in future stores.

Better Things Clothing
United States
4 months using the app
June 5, 2018

So far so good. Would get 5 star only if we could track how many abandoned carts we have recovered by the text message! :)

Shoppingguruz
United Kingdom
3 months using the app
2
2