Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, seamless SMS and WhatsApp integration, and powerful automation features. They find the real-time analytics and reports useful for assessing their marketing efforts. The support team is known for their quick and helpful responses. The app is especially effective in the Indian market, offering cost-effectiveness and high ROI. Merchants value features like order confirmations, shipping notifications, abandoned cart recovery messages, and promotional campaigns. The ability to support multiple sender IDs and integrate with apps like JudgeMe is also appreciated. However, there's a demand for the ability to send personalized messages to specific customers or based on tags.

June 15, 2023

Good App for Text Message Notification to Customers. Pricing is also economical , whatsapp and text notification all together in one app.

Jaibros
India
Almost 3 years using the app
May 11, 2023

My experience with Convertway overall has been good. Our account manager Ms. Riya Thakur helped us a lot with setting up the flows and automation and provided us with good support when needed.

Casewale Dubai
United Arab Emirates
6 months using the app
Edited October 13, 2023

Our collaboration with The Convertway has helped in improving customer's post purchase order alert journey at Dot & Key. Their SMS notifications and scratch card gamification are impactful, keeping customers engaged and loyal. What's equally impressive is The Convertway's exemplary sales and after-sales service, ensuring our needs are met promptly. Highly recommended!

Dot & Key
India
3 months using the app
September 20, 2023

I have been using this service from last 2 month getting good conversions everything is easy to use and team is very supportive.

Homey Complex
India
2 months using the app
Edited July 3, 2019

I am very happy with the app. I will give 5 stars if the abandoned cart feature is fixed. Currently it is sending abandoned cart sms to customer after completing the sale. But I am still happy with the app. 5 Stars due to problem fixed.

Holi Boli
New Zealand
About 6 years using the app
March 16, 2023

We just started using the app. This is a benefit for us to use the Whatsapp flow option. Thank you to Urvashi and Rajat for helping us through out the process.

Sidapur
India
Almost 6 years using the app
June 26, 2019

The app is amazing. Easy to manage the SMS and check reports of all SMS sent and create promotional campaigns.

Brahma Bull
India
Over 5 years using the app
September 9, 2017

We have been using the app for a week now and it has greatly increased our abandoned cart recovery rates. The app is easy to use and is priced competitively as well. I would recommend this to all app owners,

Cyankart
India
Over 5 years using the app
September 20, 2017

Excellent app - worked seamlessly with our site. It is also the cheapest messaging service available in India.

Skola Toys
India
Over 5 years using the app
Edited August 2, 2019

Very good app. Easy to use and works with precision. Additionally they have added the cool analytics. Thank you!

Aulilifestyle Com
India
Over 5 years using the app