Reviews (365)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, seamless SMS and WhatsApp integration, and powerful automation features. They find the real-time analytics and reports useful for assessing their marketing efforts. The support team is known for their quick and helpful responses. The app is especially effective in the Indian market, offering cost-effectiveness and high ROI. Merchants value features like order confirmations, shipping notifications, abandoned cart recovery messages, and promotional campaigns. The ability to support multiple sender IDs and integrate with apps like JudgeMe is also appreciated. However, there's a demand for the ability to send personalized messages to specific customers or based on tags.

January 18, 2024

I'm truly impressed by the exceptional performance and smooth operation of this application, especially when compared to other apps I've used before. Kudos to the outstanding team behind it. In my opinion, it stands out as the premier application for WhatsApp and SMS marketing, effectively enhancing customer retention. Aryan, their dedicated support member, deserves special recognition for his kindness and assistance. Collaborating with a brand that prioritizes customer respect is truly gratifying. The management has successfully curated an excellent team, and Convertway emerges as a powerhouse – an all-in-one solution for marketing.

FIG Living
India
About 1 month using the app
January 30, 2024

The Convertway, ek dam mast Shopify app hai for SMS aur WhatsApp Marketing. Easy integration, powerful automation, aur real-time analytics ke saath, yeh badal dega tera marketing game! #EcommerceMagic

Trendy Bazaar
India
3 months using the app
December 18, 2023

The Convertway is the ultimate SMS and WhatsApp marketing app for Shopify, seamlessly integrating both channels. Its intuitive interface, robust automation, and real-time analytics make it a game-changer. With top-notch customer support and security, it's my go-to for boosting conversions. The app excels in retentions and automations, ensuring the highest ROI on campaigns. A must-have for any Ecommerce brand looking to elevate their marketing strategy! ⭐⭐⭐⭐⭐

Ambrosial
United Kingdom
4 months using the app
February 8, 2024

Worst service provider they are specially sunil sethi his behaviour with clients is very disrespectful, i will not recommend this app to anyone

Flea Basket
India
13 days using the app
January 19, 2024

The Convertway is the ultimate Best whatsapp marketing app and Best SMS marketing app.

UB Kart
India
6 months using the app
November 28, 2023

I have been using for last 3 years, Great app for WhatsApp marketing and sms marketing, order confirmation, shipping confirmation notifications are easily goes to customers, Anisha Pandey is so helpful in setting up and a great support with continuous follow up.

Cotton Decode
India
Almost 2 years using the app
December 15, 2023

Best whatsapp app, Highly recommended app for customer retargeting and whatsapp automations, staff is also very supportive and professional.

Redskullnutrition
India
21 days using the app
Edited October 13, 2023

Our collaboration with The Convertway has helped in improving customer's post purchase order alert journey at Dot & Key. Their SMS notifications and scratch card gamification are impactful, keeping customers engaged and loyal. What's equally impressive is The Convertway's exemplary sales and after-sales service, ensuring our needs are met promptly. Highly recommended!

Dot & Key
India
3 months using the app
September 20, 2023

I have been using this service from last 2 month getting good conversions everything is easy to use and team is very supportive.

Homey Complex
India
2 months using the app
November 16, 2023

Dont trust this company and install this app. Once you have installed then they will start charging even you dint use their app. Their https://www.theconvertway.com/ chat person not replying to refund the wrongly charged subscription.
Their sales persons not attending the calls. So be aware and dont install their app. This is pakka cheating company.

Fleximaa
India
3 months using the app
Shipway replied December 19, 2023

We sincerely regret the inconvenience caused by your recent experience with ConvertWay. Please understand that this does not reflect our usual standards.
The delay you experienced was due to an unexpected absence in our finance team.

We have since addressed the issue promptly.
We hope you will consider giving us another opportunity to serve you better.