Reviews (362)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, seamless SMS and WhatsApp integration, and powerful automation features. They find the real-time analytics and reports useful for assessing their marketing efforts. The support team is known for their quick and helpful responses. The app is especially effective in the Indian market, offering cost-effectiveness and high ROI. Merchants value features like order confirmations, shipping notifications, abandoned cart recovery messages, and promotional campaigns. The ability to support multiple sender IDs and integrate with apps like JudgeMe is also appreciated. However, there's a demand for the ability to send personalized messages to specific customers or based on tags.

February 9, 2024

ConvertWay is best Shopify Marketing App for Whatsapp and SMS marketing allows you to get free access in a lot ways.

M&Y Pehnava
India
8 days using the app
January 18, 2024

I'm truly impressed by the exceptional performance and smooth operation of this application, especially when compared to other apps I've used before. Kudos to the outstanding team behind it. In my opinion, it stands out as the premier application for WhatsApp and SMS marketing, effectively enhancing customer retention. Aryan, their dedicated support member, deserves special recognition for his kindness and assistance. Collaborating with a brand that prioritizes customer respect is truly gratifying. The management has successfully curated an excellent team, and Convertway emerges as a powerhouse – an all-in-one solution for marketing.

FIG Living
India
About 1 month using the app
December 18, 2023

The Convertway is the ultimate SMS and WhatsApp marketing app for Shopify, seamlessly integrating both channels. Its intuitive interface, robust automation, and real-time analytics make it a game-changer. With top-notch customer support and security, it's my go-to for boosting conversions. The app excels in retentions and automations, ensuring the highest ROI on campaigns. A must-have for any Ecommerce brand looking to elevate their marketing strategy! ⭐⭐⭐⭐⭐

Ambrosial
United Kingdom
4 months using the app
November 28, 2023

I have been using for last 3 years, Great app for WhatsApp marketing and sms marketing, order confirmation, shipping confirmation notifications are easily goes to customers, Anisha Pandey is so helpful in setting up and a great support with continuous follow up.

Cotton Decode
India
Almost 2 years using the app
June 14, 2024

The ConvertWay application has been a game-changer for our WhatsApp and SMS marketing campaigns. Compared to other competitors like AI Sensy and Contlo, ConvertWay stands out with its superior user interface and powerful features. The app is incredibly user-friendly, making it easy to create and manage highly effective marketing campaigns.

One of the main strengths of ConvertWay is their experienced Key Account Managers. Their expertise and dedication have been instrumental in helping us optimize our strategies and achieve outstanding results. Their support and guidance are unmatched.

The real-time analytics and seamless integration with Shopify ensure smooth operations and accurate billing. Our customer engagement has soared, and we've seen significant growth in our business.

Highly recommended for any business looking to elevate their marketing efforts!

Planvita
India
December 15, 2023

Best whatsapp app, Highly recommended app for customer retargeting and whatsapp automations, staff is also very supportive and professional.

Redskullnutrition
India
21 days using the app
Edited July 3, 2019

I am very happy with the app. I will give 5 stars if the abandoned cart feature is fixed. Currently it is sending abandoned cart sms to customer after completing the sale. But I am still happy with the app. 5 Stars due to problem fixed.

Holi Boli
New Zealand
About 6 years using the app
March 16, 2023

We just started using the app. This is a benefit for us to use the Whatsapp flow option. Thank you to Urvashi and Rajat for helping us through out the process.

Sidapur
India
Almost 6 years using the app
June 26, 2019

The app is amazing. Easy to manage the SMS and check reports of all SMS sent and create promotional campaigns.

Brahma Bull
India
Over 5 years using the app
September 9, 2017

We have been using the app for a week now and it has greatly increased our abandoned cart recovery rates. The app is easy to use and is priced competitively as well. I would recommend this to all app owners,

Cyankart
India
Over 5 years using the app