Reviews (384)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and increasing sales through personalized marketing campaigns. It is particularly effective for recovering abandoned carts and winning back customers, which significantly boosts revenue. Features like seamless Shopify integration, user-friendly automation for tasks such as abandoned cart recovery, and comprehensive real-time analytics for improved decision-making are highly valued. The intuitive interface and strong support from a responsive team, including dedicated Key Account Managers, are also noted for helping optimize marketing strategies and contributing to business growth.

December 31, 2017

Great App comes very handy for eCommerce

Getmaxdeals
Israel
3 months using the app
Edited June 8, 2018

Useless. No tracking. No UTM tag. No way to know if the SMS is actually being sent. Can't even have an idea about the conversion rate of this app. Don't know how many clicks it brought etc.......

Eclatdeparis
Morocco
3 months using the app
Edited May 1, 2023

This App is crazy.
From the day I have started using it, my sales have improved by 50-60%.
You can even throw various campaign to the existing customers which helps a lot in boosting the sales.
More importantly, the customer support is amazing.
Would recommend all the e-commerce owners to use this app and it would definitely not disappoint you.

runeoriginals
India
3 months using the app
Edited March 4, 2020

Very easy to use and setup. It helped a lot to bring my customers back. I will recommend this app to everyone.

Your Shopping Zone
India
3 months using the app
Edited October 13, 2023

Our collaboration with The Convertway has helped in improving customer's post purchase order alert journey at Dot & Key. Their SMS notifications and scratch card gamification are impactful, keeping customers engaged and loyal. What's equally impressive is The Convertway's exemplary sales and after-sales service, ensuring our needs are met promptly. Highly recommended!

Dot & Key
India
3 months using the app
June 13, 2018

Es una buena erramienta que no debe faltar en una tienda online

Mismanoletinas
Spain
3 months using the app
January 18, 2024

I'm truly impressed by the exceptional performance and smooth operation of this application, especially when compared to other apps I've used before. Kudos to the outstanding team behind it. In my opinion, it stands out as the premier application for WhatsApp and SMS marketing, effectively enhancing customer retention. Aryan, their dedicated support member, deserves special recognition for his kindness and assistance. Collaborating with a brand that prioritizes customer respect is truly gratifying. The management has successfully curated an excellent team, and Convertway emerges as a powerhouse – an all-in-one solution for marketing.

FIG Living
India
About 1 month using the app
Edited June 11, 2020

Really great service highly recommend it.
SMS Service is really quick and professional.
Recommended for any store looking for sms notification service.

Nanogelpad.in
India
3 months using the app
April 9, 2018

very usefull app, she can recovery abandoned cart better than a simple email, sms are more opened

Productsoftheweek
France
3 months using the app
June 28, 2021

The support of the app is very nice, help me a lot, and the app is pretty easy to use. Right now I have 2 stores install this.

PartyBlaster™
United States
2 months using the app