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Automate cart recovery, boost sales & engage customers via Chat marketing, RCS, & SMS campaigns.
Convertway powers chat across all platforms, RCS & SMS marketing for Shopify brands. Recover carts, send real-time order updates, and run automated win-back flows that boost conversions and sales. Offer COD-to-prepaid conversions to reduce RTO losses, and sell directly through your chat catalog. With multi-agent support and an omnichannel inbox for chat, Instagram & Email, Convertway helps you deliver seamless customer experiences and maximize revenue.
- Recover abandoned carts with automated Chat, RCS, and SMS reminders.
- Manage Chats across all apps, Instagram & Email conversations in one place.
- Showcase products & sell via Broadcasting SMS, RCS and WhatsApp Catalog.
- Reduce fraud and RTOs by converting risky COD orders into prepaid.
- Multi-agent support to scale and resolve customer queries faster.
Languages
English
Works with
- Checkout
- Judge.me - Klaviyo
- Shipping & Order Tracking Apps
- Checkout Apps
- Review Collection Apps
- Stamped.io
- MoEngage
Categories
Managing campaigns
Cart recovery
Pricing
Premium
$79 / month
or $756/year and save 20%
Additional charges will apply as per the notifications sent.
- SMS/WhatsApp/RCS Campaigns
- Subscriber Opt-in Tool (3000 Subscriber)
- 5 Automation Flows
- Custom SMS Sender ID
- WhatsApp Suite (Widget, Greentick)
- Chat Inbox
- Basic Customer Segmentation
- Scratch Card Links
7-day free trial
Growth
$99 / month
or $948/year and save 20%
Additional charges will apply as per the notifications sent.
- All Premium Features Plus
- Agent Support: 3 Free Users
- Scheduled Campaign & Custom Flows
- Customized/Carousel Templates
- Instagram DMs
- One Chat-bot Flow
- WhatsApp Catalogue
- Adv. Subscriber Tools (20K Subscribers)
Enterprise
$249 / month
or $2,388/year and save 20%
Additional charges will apply as per the notifications sent.
- All Growth Features Plus
- Subscriber Opt-in Tools (∞ Subscribers)
- Branding Customizations
- Advance Chat-bot & All Automation Flows
- Agent Support & Auto-Assign: 4 Free User
- Whitelist Scratch Card Links
- Dedicated Account Manager
- Onboarding, Migration, & Setup Support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (218)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting marketing and customer engagement, noting improvements in ROI and conversion rates through personalized and automated messaging. It features a user-friendly interface, easy setup, and strong CRM and Shopify integration. Real-time analytics aid in data-driven decisions, with high message delivery rates. The support team is praised for their responsiveness and knowledge, enhancing platform capabilities continuously.
Don't sign up. SCAM. No option to cancel your trial in platform. Emailed support, who made me email a second email address - and then they never responded. Did all this 6 days before my trial ended, and they STILL haven't cancelled my subscription and have charged me the full amount. Expecting a refund
One of the worst support team . Till the time you board on their platform , all help is there for asking . Thereafter no one bothers to solve your issues . Avoid
Disappointed and Frustrated
I had been using this WhatsApp automation app for a long time, but it’s just not worth it anymore. On top of that, they suddenly hiked the prices without any prior notice. It feels like a complete money grab. Really disappointed with how this platform has gone downhill. Total waste of money.
Support
App support provided by Shipway .
Resources
Launched
January 17, 2017
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