Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing product pages with user-generated content and promoting customer engagement. Features like customer photo tagging and a "Buy It" icon on user-submitted photos are praised for their ease of use. The app is noted for its reliable performance, easy maintenance, seamless Instagram integration, and affordability, making it suitable for small businesses. The customer service is also highly commended for its responsiveness and helpfulness.

April 28, 2021

This app has been great so far! Two times now we have reached out to support and they have been prompt and very helpful! (Some of the better support I have experienced).
This is a great way to collect customer photos.
I would only change two things: customization of the submission pop-up to have custom fields and customization of the pop of photos (especially to include both the caption and tagged products).
But even without these, I have been able to get great use out of this app - especially for the price!

DETAILS2ENJOY
United States
10 months using the app
Socialphotos replied April 29, 2021

Thank you very much. It was a pleasure working with you. Thank you also for the feedback. We take it very seriously and always look into improving our product.

March 4, 2015

Great app. Works exactly as described and very responsive support. Adds an effortless personal touch to the website!

The Elephant Pants
United States
9 months using the app
December 30, 2022

Brilliant experiance using Socialphotos, really enhances our product pages and UGC we can display throughout our website would highly recommend to any store wanting to increase their UGC.

Support has been brilliant, very quick to respond and sort out any small issues we had or questions regarding how to use certain features.

T.U.K. Shoes
United Kingdom
8 months using the app
Socialphotos replied December 30, 2022

Thank you so much! It was my pleasure to help you.

February 1, 2016

Great app, very easy to customize and the team is always super responsive when I have any issues, questions or suggestions! I've suggested some ways to make the app better and they have been taking them into account which really means a lot to me!

Pearhead
United States
8 months using the app
January 27, 2016

Max delivered great support and helped me resolve my issue immediately.

Great product, thanks guys.

The Good Beard
United Kingdom
8 months using the app
May 25, 2014

Amazing!! Quick & easy to set up and maintain. Great to have control over what photos are featured on your website.

Hart Republic
Canada
7 months using the app
October 23, 2014

Great app and very quick support team. Recommend this app, it's a must have for Social Media.

Beau Boutique UK
United Kingdom
7 months using the app
December 22, 2015

The level on granular control and customisation is amazing, only topped by the fast and helpful customer support. Exactly what I was looking for and more, can't recommend this enough.

Invincible Tricking
Australia
7 months using the app
Edited January 20, 2016

Researched many sites, and tested out several different apps. This is definitely the best I believe! There are many companies provide this kind of app out there, but charge a lot. However, finally I am glad to find Socialphotos provides the same function, but at an affordable cost, especially for small businesses! Got the Advanced plan for my site.

The app is easy to install and manage, and occasionally for some reason, I still reached out to Max for tech support. My questions were always solved quickly.

Arissia
United States
7 months using the app
March 23, 2015

My fav new app, tried others that do the same but the instal and ease of use on this one is A+. Love it!

MakersKit
United States
6 months using the app