Reviews (212)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing influencer and affiliate marketing efforts, noting its user-friendly interface and time-saving automation features. Key benefits include instant affiliate conversion, seamless integration with platforms like Shopify and Klaviyo, and flexible payout options. The app is also praised for its reliable performance and responsive customer support, making it a valuable tool for boosting affiliate marketing results.
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This is a super cool tool that our company is so excited about. We had a few bumps as our website is headless but our rep Maxwell Lewis has done an amazing job supporting us all throughout the way! Such a helpful and great guy showing us all the features SS has to offer! Thank you Max :)
Easiest affiliate marketing software to use and it comes with excellent support.
From day 1 they handled everything for us.
They have also made multiple new updates since we started using the platform.
We highly recommend this app.
Absolutely trash support
Such an amazing app, I ran into an issue caused by me not thinking through a discount and the team helped me INSTANTLY! Thank you!!
offers something unique over every other affiliate marketing app! worth the money for sure
Amazing affiliate tool! I have been in affiliate/influencer marketing for 10+ years and now run a brand and this tool is everything that I wish I had when doing affiliate marketing for other brands.
And their team is amazing with on boarding and are always adding new features
We couldn’t be more thrilled with our experience using Social Snowball! From the moment we signed up, the onboarding process was incredibly smooth and straightforward, thanks to the exceptional support from the team, especially Mals.
The platform’s functionality is top-notch, and we are seeing fantastic results by managing both our creator and customer affiliate programs through it. We highly recommend Social Snowball for its effectiveness and ease of use!
Signed up for Snowball about 2 months ago but had some massive personal set backs in my personal life that pulled me away from being able to get things synched up and moving for our affiliate program. I finally got to diving into the platform over the last 2 days and this is hands down the best affiliate site I've come across. The customer support has been incredible and the tutorials and walk throughs have been such a game changer as I'm learning and understanding the platform. So stoked to be using Snowball. Cheers guys.
The support experience has been disappointing. I waited a month for the Klaviyo integration templates, which I still haven’t received. Despite not being able to use the platform due to the Klaviyo issue, I was billed and denied a refund. Additionally, setup is challenging, and the affiliate link cannot be used in TikTok post.
We are still in the early stages of fully activating with Social Snowball, and while the experience has been promising overall, there have been some significant challenges.
The platform is designed to operate with a hands-off approach once set up, which should eventually save our staff time and allow them to focus on other critical areas of the business. However, the initial setup and integration with Klaviyo have been very time-consuming and complex. We've encountered issues where affiliates don't receive emails because they aren't subscribed, or randomly miss emails that are sent out. Additionally, when we transferred affiliates from another platform, many didn't receive the welcome email, even though flows were in place, leading to confusion and frustration.
In addition, working with Snowball's partners, Tremendous and Trolley, has been incredibly frustrating. It felt like we were being given the runaround when trying to gather the necessary information to move forward and no one would connect with us on a phone call. While I am still working through these kinks, I must acknowledge that Mals has been incredibly helpful throughout this process, consistently providing quick and effective communication, which has helped make the setup process smoother.