Reviews (202)

Overall rating
4.5
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app valuable for managing affiliate programs, especially for D2C brands. It simplifies converting customers into affiliates with various payout options, boosting sales and brand growth. The app integrates seamlessly with Shopify and tools like Klaviyo, offering a user-friendly interface and detailed reporting. Merchants praise the smooth onboarding, responsive support, and continuous updates, making it a reliable choice for expanding affiliate marketing efforts.

June 16, 2026

Social Snowball has been a great tool to add to our affiliate stack. It has made working with our affiliate partners so much smoother, and their team is extremely willing to help with any strategy work needed. Must have!

SEEQ
United States
About 2 years using the app
June 11, 2026

Been working with Snowball for a couple of years and very happy with the product and the team. It makes managing affiliates and payouts dead simple. And the team is always responsive and very helpful over slack. Highly recommend!

PixieLane
United States
About 2 years using the app
June 25, 2026

Working with Social Snowball has been a great experience. Their team is responsive, knowledgeable, and always willing to help. The platform is intuitive and easy to navigate, making it simple for both our team and our ambassadors to use. We've been very pleased with the overall experience and have seen our program continue to grow as a result.

YISE Beauty
United States
7 months using the app
July 9, 2026

My experience with Social Snowball and their team has been phenomenal. I am impressed by how responsive and helpful they are. I also think it's really cool that if I encounter a need that isn't a feature of theirs yet, they communicate it to their team for consideration for future app improvements. Nothing but a good experience so far.

Cords Club
United States
6 months using the app
June 15, 2026

We are very happy to be working with and using the Social Snowball platform for our affiliate and influencer program. It has helped us scale our program by allowing us to create separate tiers based on each affiliates level of following, engagement, and sales. The creator search tool integration with Meta allows us to easily communicate and discover relevant influencers, and we know that our data is accurate with safelinks, which prevents coupon code arbitrage. Brittany has been great to work with and is always very responsive and helpful with all of our needs. Thank you!

The California Beach Company
United States
7 months using the app
June 16, 2026

Great app to build out a tiered influencer program and track data across sales and social media. Since using it it's made my job easier and processes more efficient with all the integrations it has available.

GYMREAPERS
United States
6 months using the app
May 14, 2026

Avoid this app, as there is a very good chance that it will not work smoothly. I had problems getting access to search for creators. They said that other customers had similar problems, and they offered a secondary service that they were building as a work around. I said I would consider it, and needed more information. I even scheduled a demo with them to review it. But, that was not good enough for their management. They tried to force me to use this other solution rather than the one I evaluated and paid to have. I could not understand this and asked them to address this differently. Instead, they told me to go away. And, they would not give me a refund as it was my problem that I was not a good fit for them, since they tried to help me with this work around solution -- which, by the way, did not have all of the features and benefits of the product I had purchased. So, I wasted a month of my time, did not get what I paid for, then got told to go fly a kite when it came to the money we had spent -- not to mention our time. Very terrible treatment of customers. And, if you are wondering if this is as I describe, I assure you that it is. I have all the receipts - in the form of screen captured messages from them and their management. Happy to share to keep others from experiencing what we experienced.

Tresse Botanicals
United States
28 days using the app
Social Snowball replied May 18, 2026

Hey Dean, thanks for the feedback, and we were also disappointed that your brand wasn't able to be business verified on META. There is a requirement to be META business verified to use Social Snowball's creator search product feature and it usually takes around 2 weeks to be approved (We have had over 3 brands be approved for this verification process in the last month). Our team also shared workarounds and alternatives for this feature with you but we weren't able to implement them collaborating together, these solutions have scaled many similar start up brands where they have seen success using Social Snowball, and we have also refunded your invoice on May 5th 2026.

Going forward from the sales side, we'll make sure that we ask if brands are business verified on META before demoing creator search.

June 12, 2026

Social Snowball is fantastic. Such an easy to use platform, and their team is extremely supportive.

Team CRBN
United States
Over 1 year using the app
March 16, 2026

Noah and the team have been amazing to work with. Snowball makes working with our affiliate partners simple and streamlined. Even for those who have lesser experience in the field, the team at Snowball help you every step of the way. This is a must have for any DTC brand!

Freak Athlete
United States
Over 1 year using the app
April 27, 2026

This app is terrible. I tried to delete the app and its still charging me monthly. Shopify tells you to get in touch with the app developer which we have and they haven't stopped charging us. BEWARE before you install!

Sonrei
United States
Over 3 years using the app