Reviews (204)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing e-commerce through affiliate marketing, noting its user-friendly setup and seamless integration with Shopify and Klaviyo. Key features like converting customers into affiliates and managing various affiliate programs are particularly valued. Merchants report immediate improvements in revenue and business operations post-implementation. The support team, including Mals, Ani, and Duaas, is praised for their responsive and effective assistance, ensuring smooth onboarding and ongoing support.
Refine
-
By rating
Their platform is great. Super easy to set up an affiliate program and the platform makes it very easy to activate all types of partners (Creators, customers)
Their support team is awesome, very responsive and helps you work through any challenges. Would recommend this to any brand that's looking to scale an affiliate program.
We are using Social Snowball for customer and affiliate referrals. The Social Snowball team has been supportive every step of the way in onboarding. We've bombarded them with multiple questions and feature requests for the first month and they are super quick to respond and help us come up with solutions. The app work pretty well now, and they have a robust product roadmap, so it will only get better.
Social snowball has been amazing for our brand. The results started flowing in immediately. Mals from support is also very responsive and helpful!
Onboarding process and initial testing has been great. Customer support is quick to respond and helpful. So far so good.
We have had a great experience during the onboarding process. They have helped us every step of the way. They can hop on a quick call if needed! And love that we communicate via slack!
Onboarding and set up was seamless and the Social Snowball Team has always been super helpful when we reach out! This has made our Ambassador Program as a whole an easier lift. Thank you!
My experience with the app and with Malvika, my customer experience rep, has been great! She is super resourceful, helpful and responds on very short notice. The platform is easy to use and helps us have all our affiliates in one place! I totally recommend it.
Mals is really helpful in resolving influencer's issues.
Mals is easy to work with and efficient! She always assists all of our needs quickly and helps with questions and concerns.
It's easy to use, fast to set up and the support team is really good! I would love to have more personalised options in certain pages though, the visual customisation is a bit basic. Also, if affiliates want to track their gains/commissions, they need to sign up to Snowball outside of your website, which I find not ideal.