Reviews (216)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing influencer and affiliate marketing programs, noting its user-friendly interface and seamless Shopify integration. It features robust reporting, analytics, and flexible payout options. Exceptional customer support, especially from team members like Mals, Ani, and Duaas, is frequently highlighted for responsiveness and problem-solving. Regular updates and new features also contribute to its effectiveness in saving time and boosting sales.
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We have had a great experience during the onboarding process. They have helped us every step of the way. They can hop on a quick call if needed! And love that we communicate via slack!
it's user friendly but theres a lot of things on the back end that haven't been implemented yet
2024-04-25: So far so good. Customer service is great. I will try to come back and update my review once we have our program fully running and have some results.
We've had a great experience onboarding with Social Snowball. They move very quickly and feel like an extension of our team!
Onboarding process and initial testing has been great. Customer support is quick to respond and helpful. So far so good.
Mals is easy to work with and efficient! She always assists all of our needs quickly and helps with questions and concerns.
Support is super helpful, has been very easy to use so far!
Social Snowball's team is incredibly supportive, and the app has made managing our affiliate and influencer programs a breeze. Highly recommend!
It's easy to use, fast to set up and the support team is really good! I would love to have more personalised options in certain pages though, the visual customisation is a bit basic. Also, if affiliates want to track their gains/commissions, they need to sign up to Snowball outside of your website, which I find not ideal.
Mals is really helpful in resolving influencer's issues.