Reviews (216)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing influencer and affiliate marketing programs, noting its user-friendly interface and seamless Shopify integration. It features robust reporting, analytics, and flexible payout options. Exceptional customer support, especially from team members like Mals, Ani, and Duaas, is frequently highlighted for responsiveness and problem-solving. Regular updates and new features also contribute to its effectiveness in saving time and boosting sales.

April 19, 2023

Excellent service (Duass is super helpful!). Great program, solved all of our needs. Much easier than Grin or Captiv8

Promix Nutrition
United States
8 months using the app
October 26, 2021

The customer service is excellent. The app is awesome and our affiliates love using Social Snowball!

Blady™
United States
8 months using the app
March 23, 2022

This app is very easy to use for both the merchant and the affiliates! I love customer support - thanks Duaas for the fast responses and finding a solution for all my questions. Definitely recommend.

Not Your Average
Estonia
8 months using the app
August 28, 2023

Great app! Solves almost all of the common pain points that come with scaling an affiliate program. Team is generally responsive to feedback and implementing it quickly. Very satisfied with the platform so far!

Grüns
United States
7 months using the app
February 13, 2023

Duaas is the Men!! He helped me all the way. Me ayudo a implementar la applicacion con mucha pasiencia, Muchas Gracias.

Oni Tools
United States
7 months using the app
June 8, 2023

Great app! Easy to use and the support team are very accommodating. The features offer are what we're looking for. We've encountered issues with leaks and bans at first, but thanks to their quick help we're able to resolve them. Highly recommended!

BOOMBA
Hong Kong SAR
7 months using the app
June 13, 2022

Social snowball is a great app. I was having a difficult time managing the payouts of my affiliates but I got helped by of the support guys, Duaas. He made sure that my issue will be taken care of and will connect to the payment providers connected to my account. Thank you!

SaberMasters
Bulgaria
7 months using the app
February 15, 2023

Excellent customer support, Duaas was incredibly helpful in walking me through the setup. Couldn't be more satisfied, 5 Stars!

Pro Audio Video
Canada
7 months using the app
August 29, 2023

Love how easy this is to setup and use. Team is super responsive and helpful when I have any questions or issues. Features I've requested have been added quickly which shows they care about customer feedback and making a great product that maximizes value for users.

where do you draw the line
United States
7 months using the app
June 14, 2022

Great support! Software is simple to set up. Codes are stored nicely in a folder in the discounts tab on Shopify.

WINPRO Pet
United States
7 months using the app