Reviews (216)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing influencer and affiliate marketing programs, noting its user-friendly interface and seamless Shopify integration. It features robust reporting, analytics, and flexible payout options. Exceptional customer support, especially from team members like Mals, Ani, and Duaas, is frequently highlighted for responsiveness and problem-solving. Regular updates and new features also contribute to its effectiveness in saving time and boosting sales.

April 27, 2022

I am using this App for the last 3 months and found this quite helpful. Next level of customer support, I look forward to growing our Affiliate base with Social Snowball over the next few months. Helpful (0)
Market Thrill
Rating
5 of 5 stars
Posted
April 19, 2022
Great Customer Service And The App Is very helpful when increasing more orders from word of mouth/affiliate marketing!

Oswaal Books and Learning Pvt Ltd
India
7 months using the app
July 13, 2021

A must have, game changing affiliate programme. The team are super helpful & always about to help sort any issues out

Gymgum
United Kingdom
7 months using the app
October 21, 2021

I'm having success in all aspects of ECom, sales are next. The complexity involved with all the platforms necessary along with integration is the most difficult work I've done in my life. I'm used to success. I know I'll get there and appreciate Social Snowball's approach to customer care. Because I get the help I need. The Social Snowball Support Team work with each individual customer answering questions, working with developers to answers so the team really works to help me. GREAT WORK SUPPORT TEAM! Austin thank you!

Fire In The Desert
United States
6 months using the app
April 15, 2022

Great app with great customer support (especially Duaas). Boosted affiliate sales massively compared to just discounts.

Citadel Pendants
United Kingdom
6 months using the app
October 7, 2021

Runs smooth and is very easy to set up. Been using it for 2 weeks and without even promoting it, we already got some sales.

ReflectiveClo
Germany
6 months using the app
January 15, 2021

Added this app a couple weeks ago and it's already done 1k in sales. Easy to setup, easy to payout. You're losing money if you don't have this app installed. Can't wait for future updates and improvements!

Parma Charcuterie
United States
6 months using the app
April 4, 2023

Une application vraiment complète et géniale, UX UI impeccable, intégrable à Shopify sans problèmes ni soucis. Support super réactif et compétent. 10/10

The Original Green®
France
6 months using the app
April 12, 2022

Duaas from the support team has been an excellent help, very responsive and went above and beyond for me.

Cradle Me Baby
United States
6 months using the app
October 13, 2023

Social Snowball has helped us manage two of our affiliate programs and they have been a huge help. Customer Service is very prompt and they really want to hear how they can improve and become more efficient. Overall a great experience!

Akamai
United States
6 months using the app
July 22, 2022

Experience so far has been quite good! I like the multiple affiliate program functionality a lot & think it's the only referral software for SMBs that has that feature. Pricing is on the high side, either flat rate or commission % should be lowered to be competitive with the market, but solid software.

Ralli | Alcohol Health
United States
6 months using the app