Reviews (661)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its variety of promotional tools such as BOGO, quantity breaks, and discounts, which effectively boost sales and enhance customer experiences. It features a user-friendly interface that facilitates easy setup and integration, operating efficiently without impacting website speed. The app is noted for its seamless integration with Shopify and compatibility with various themes. Customer support, particularly staff members like Alex, Kay, and Emily, is praised for their quick and effective responses, often providing same-day solutions. Merchants find the pricing affordable and transparent, and appreciate the app's reliability and regular updates that keep it relevant and effective.
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** HAVING ISSUES WITH BFCM and no one is around to help! App is not working correctly on the busiest days of the year. loosing sales fast. highly frustrated! I do love this app and have had it for several months now. While it is a great app, it does have its problems. The app creates bundles and helps with up sells, which is always a plus, but the issues lie with coding, and unless you are an expert it can be hard to maneuver. If you use bundling or Buy X and Get Y settings, you loose money because it takes the discounts from the highest cost product, not the lowest. The Free Gifts are slow to pop up causing the customer to become irritated and abandon cart. While customer service is helpful the problems have not been resolved as of yet. I have been told it is a work and progress and they are aware, but no eta. For the money I am paying for the app, these should not be an issue. Meanwhile I will continue to loose profit and customers. Looking for a new app to replace this one now. Will see which one happens first, the fix or new app.
Customer Service (James this time) is really quick and helpful. The app is easy to use and we can find a solution to any challenge that might arise. Only downside is using a Shopify Code and USO at the same time.
Thank you so much for this review! We are a bit bound by Shopify limitations when it comes to combining discount codes, but I really appreciate this feedback and will be passing it along to my team. - Emily, Support Lead
Loving this app! Very easy to install - no code changes needed, just click and you're good to go. Discounts are easy to understand, and support has been great for any questions I did have along the way. This app will definitely simplify things for us, and save a little bit of money, as it will not only give us greater flexibility with discounts, but will replace our upsell and wholesale app as well. I definitely recommend giving it a try!
I have tried many apps. This is the one that works better.
There is some functionalities I would appreciate it has, like compatibility with drawer cart. But everything it promises works perfect
These guys have been absolutely AMAZING and have helped me SUPER quick with every request I have had. For the past 2 years, the app has come a long way and keeps getting better. Thank you so much!
Outstanding app and outstanding support. Extremely flexible.
It is lacking a couple minor features. I wish it had the ability to add an exclusion collection (all items in collection X are on sale, excluding those also in collection Y), and I wish it had a way to do free shipping as the offer. But both of these requests are things I can work around, so not big enough to take off a star for. For the most part, though it lets you set up most discount offers you can think of.
When first installed and you try to use some offers, there may be some bugs depending on your theme. However, the Pixel Union team was able to respond and address my inquiries within 24 hours. Thanks!
Great response from the team relating to checkout issues
Went above and beyond trying to fix an issue that in fact was to do with another app
As an ecommerce business we often use this app to run special offers and deals for our customers. This app allows us to run various deals that's suited to our business needs.
I have used this app to create bundle deals on my retail website and it has been working great. Lots of options and the customer service is really good and fast when you need help!