Reviews (665)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

December 4, 2021

The app damaged my theme and there's no customer service. end up paying for a developer to fix the code.
DO NOT USE

theledtailor
United States
2 minutes using the app
Orbit replied December 4, 2021

It looks like we didn't receive an email from you about this damaged theme, so I've sent you a new email to address your concerns. Please reply to me ASAP so we can sort this out together! - Emily, Support Lead

June 25, 2018

Awesome app for creating any sort of promotion you need!!! :-)

Strangest Things
Canada
November 24, 2017

Support was awesome for the minor theme issue I had. This makes life so much easier and I wish I had found this 5 months ago before dealing with the constant hassles of the Bold QB app.

Super easy and quick to use.

The Purple Puddle Prod
Canada
February 21, 2020

This app is incredibly powerful for promotion and discounts. We had some minor tweaks about the layout and style and the support team was quick to respond to our inquiries and applied the changes seamlessly. I would recommend this app for anyone who is looking to add more sales to their store!

Darlings Jewelry
Canada
May 7, 2024

Australian Natural Drinks Co.
Australia
Almost 3 years using the app
Orbit replied May 8, 2024

Thank you!! - Emily, Head of Support