Reviews (669)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to manage diverse discounts and promotions, such as BOGO and quantity breaks, enhancing customer experience and boosting sales. Its user-friendly interface and seamless Shopify integration ensure smooth operation, even during high traffic. Exceptional customer support is frequently highlighted, with the team praised for their responsiveness and assistance in customization and troubleshooting.
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I can't give more than 2 stars to this app for one simple and logical reason: You can't choose variants for your offers! For example, If you sell T-shirts and you want to offer a discount on a specific color, you can't! You have to choose all T-shirts and offer a discount on ALL. I think that this must be corrected..
Thank you so much for your feedback. Variant targeting is on our roadmap currently and while I don't yet have an official ETA, I can tell you it's being worked on currently. I've sent you an email with more information, please check your inbox. Looking forward to your reply!
I wasted a week on this app, the app didn't display properly, and the customer service didn't work!!
This has been a solid app for me that is good for multiple promotional uses. Good and quick customer service as well!
I'm happy to hear this, thanks for sharing!! - Emily, Support Lead
I rewrite the comment again. It is an good app with many functions and reasonable pricing.
1. A big mistake occurred. They help to fix with short-term solution. Due to short term solution, I am not so confident about it.
2. A minor mistake occurred. They fixed it.
3. They fixed another problem not caused by them.
4. Because it took several days to fix all problems, I asked for extending trial period, they extended the trial.
5. Can't fix a minor mistake, but they said it is the limitation of Shopify. (decimal places of discounted price)
Overall, the support team is helpful. I need to test it further.
This app was so promising... I added it to a theme from the same company and it did not work well together. I uninstalled the theme and reverted to a much less expensive theme (which offers much more) but the app still does not live up to its promises. There is absolutely NO SUPPORT. Not for the app and not for the premium theme. I have tried fixing the issues myself but there is not even good online documentation. Uninstalled and reinstalled several times. Several emails and tickets opened for over a week and ... NOTHING.
Hi there. It seems as though you may not be receiving our emails. There was an initial correspondence prior to this review and then a few follow-ups afterwards. Please check your junk folder to see if our replies ended up there. Thank you!
It's works great for their features and good responsible for support. But the limitation is not to work with other apps like Whole sale discount or another discount apps.
We installed the application to perform volume discounts on collections of products. Unfortunately, it worked sometimes and did not work other times. This resulted in us having to refund customers the discount amount and also pay for shipping since the absence of the discount caused free shipping to be reached incorrectly. We reached out to support since it says Sunday 7AM - 5PM PT and regrettably there was no response. We have disabled the app for now and found another app that works as needed. We really think the product has potential but the inconsistency puts our revenue stream and customer experience at too great of risk to continue. Finally, we were using one of the generic Shopify themes that has not been customized so that should not have introduced any issues.
Hi - we are available 7am to 5pm PST on Sundays but we also have a massive volume of tickets during the BFCM season. We appreciate your patience and understanding during a busy holiday season for everyone. I've sent you a message to get this sorted out - please have a look and respond to me ASAP. Thanks! - Emily, Head of Support
Easy to install, works perfectly, great customer support. I removed a star because I never got my questions answered prior to installing the app but I'm glad I took a chance because their technical support after installing the app was top notch!
I loved this app when I was working with it to design offers. Once I set the offers up they worked wonderfully for one day, then they just stopped showing up on my store. I didn't turn them off, didn't change any settings. They just stopped working. This app is great when it works, but it isn't reliable.
Perfect ! And the developpers team are very helpful ! thanks a lot for your help! This app is very easy to use and a sales booster