Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse discount offerings, including bulk buy and BOGO deals. It's praised for seamless integration with stores and reliable operation over the years. The support team is often commended for their swift and efficient service. Merchants value its flexibility in creating various promotion rules and running them without scripts or promo codes. It's recognized for boosting conversions and enhancing sale event experiences.

April 27, 2020

I cant save the app setting I am getting an error...

customizations must be a `object` type, but the final value was: `null`. If "null" is intended as an empty value be sure to mark the schema as `.nullable()`

Havana 1960
United States
About 1 hour using the app
Orbit replied April 28, 2020

Hi there! It looks like you identified a bug on our end. We have fixed this issue, and I've sent you an email with instructions on next steps to reinstall Ultimate Special Offers.

March 18, 2019

The app doesn't work and Inject advertising in the store!! Very Bad! I have removed the application and the advertising is still showing!

Rwodin
Spain
28 minutes using the app
Orbit replied March 18, 2019

Hi there! The app doesn't inject any advertising into the store, so there may be another app conflicting with ours that's causing issues. We'd love to take a closer look. We've sent you an email with more information!

Edited February 19, 2023

Downloaded the App to try out the Discount feature. After 5 mins my free trial had ended and my Discount I created never worked. I tired to use the chat function to speak to someone but it was a robot that went around in circles. Paige did follow up eventually but I had already found a different App that met my requirements.

SolarBox
Australia
37 minutes using the app
Orbit replied February 21, 2023

I'm sorry to hear you had a frustrating experience. We can always extend a trial if you write into support! Our chat hours are 10am to 5pm EST, so if you contact us outside those hours you will get auto replies. If you wish to reinstall, I'll gladly extend your trial and get you sorted out. - Emily, Head of Support

November 4, 2015

Nice App and has potential, got quite excited until installed, I then noticed its mainly for POS

Whtshirtmakers Com
United Kingdom
26 minutes using the app
July 12, 2019

Careful - changes code and messes with theme, even after uninstall. The changes are revertable but it took some time.

GoodBake
Germany
9 minutes using the app
Orbit replied July 15, 2019

Hi there! We're sorry to hear you've had trouble removing the code from our app. Our support team would be happy to remove the code for you to save you some time. We've sent you an email with more information.

December 4, 2021

The app damaged my theme and there's no customer service. end up paying for a developer to fix the code.
DO NOT USE

theledtailor
United States
2 minutes using the app
Orbit replied December 4, 2021

It looks like we didn't receive an email from you about this damaged theme, so I've sent you a new email to address your concerns. Please reply to me ASAP so we can sort this out together! - Emily, Support Lead

November 24, 2017

Support was awesome for the minor theme issue I had. This makes life so much easier and I wish I had found this 5 months ago before dealing with the constant hassles of the Bold QB app.

Super easy and quick to use.

The Purple Puddle Prod
Canada
June 25, 2018

Awesome app for creating any sort of promotion you need!!! :-)

Strangest Things
Canada
February 21, 2020

This app is incredibly powerful for promotion and discounts. We had some minor tweaks about the layout and style and the support team was quick to respond to our inquiries and applied the changes seamlessly. I would recommend this app for anyone who is looking to add more sales to their store!

Darlings Jewelry
Canada