Reviews (666)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

June 5, 2017

Great customer support. They fixed an issue for us over night. Great app! We have a tiered system running (get $ off at $20 increments) together with discount codes and free shipping, everything is working great!

Umbavape
United States
About 2 years using the app
February 22, 2017

Marius and the team at Supply Apps are top notch! The new app has a lot of excellent streamlined features and has worked pretty seamlessly from day one!

Top Shelf Totes
United States
About 2 years using the app
January 26, 2022

L'app funziona bene, facilmente configurabile. Sarebbe bello se lo sconto venisse applicato direttamente nel carrello e non solo nella fase di pagamento.

EmporiodiAntonio
Italy
About 2 years using the app
Orbit replied January 26, 2022

Grazie per aver condiviso! - Emily, Support Lead

January 15, 2023

Great app!
Many different options for discounts.
Helpful customer support!
Currently is not working with the Buy Now button.

Daniella Lehavi
Israel
About 2 years using the app
Orbit replied January 17, 2023

Thank you for the review! - Emily, Head of Support

November 22, 2021

I've had this installed for a couple of years and it works great. If I have any problems, the support team gets back to me instantly and fixes the issue ASAP. This reassurance alone is worth the cost.

ke aloha jewelry
United States
About 2 years using the app
Orbit replied November 22, 2021

Thank you for the feedback about our support team! I'm happy to hear this :) - Emily, Support Lead

September 30, 2020

Allows us to offer discounts on bulk purchases exactly the way we need. Had an issue come up with discounts not loading after several months of using (unsure why) and the team rectified the problem quickly and ensured there was some behind the scenes steps to ensure we wouldn't have the issue going forward.

Prairie Sticks Bat Company
Canada
About 2 years using the app
October 5, 2022

This app does exactly what it is marketing for. The support team also helped me to customize some features and how it displayed on our site. Highly recommended for custom discounts and bundle offers.

Xtreme Outdoor Products
United States
About 2 years using the app
Orbit replied October 5, 2022

Thank you so much for your review!! - Emily, Head of Support

August 4, 2022

Solves all the special offer requirements we had in our store setup. Very good and efficient support.

Hon+Hann
Faroe Islands
About 2 years using the app
Orbit replied August 4, 2022

Thank you so much for sharing!! - Emily, Head of Support

August 3, 2018

This app replaced one I was previously using (because SuppleApps bought the other one), and when I first set it up there were a few issues, some that were dealbreakers for me. I contacted support and they were awesome! They put their developers on it and now, three days later, I have something working even better than the original one did. They have responded to every email and I suspect even added functionality for me. I couldn't be happier! I'm still doing testing of it but I'm sure if I find anything they will take care of it :)

Carter Mill Soap Company
United States
About 2 years using the app
September 27, 2023

Really good app, works well (a few minor issues but mainly caused by Shopify limitations and our ambitions). I love how easy it is to get assistance though, it takes no time at all to get a resolution to a problem from real people who know what they're doing. Recommended.

Certainly Wood
United Kingdom
Almost 2 years using the app
Orbit replied September 28, 2023

Wow thanks so much for sharing, I really appreciate you saying such kind things about my team! - Emily, Head of Support