Reviews (661)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its variety of promotional tools such as BOGO, quantity breaks, and discounts, which effectively boost sales and enhance customer experiences. It features a user-friendly interface that facilitates easy setup and integration, operating efficiently without impacting website speed. The app is noted for its seamless integration with Shopify and compatibility with various themes. Customer support, particularly staff members like Alex, Kay, and Emily, is praised for their quick and effective responses, often providing same-day solutions. Merchants find the pricing affordable and transparent, and appreciate the app's reliability and regular updates that keep it relevant and effective.

June 25, 2019

J'adore cette application ! Je l'utilise sur tout mes shops! :)
Le service client est réactif et compétent !

AnimalsDreams
France
Almost 2 years using the app
October 28, 2021

I love this app! It's really easy to install and navigate - even for the regular user like me. Using the cross sell option I had a conversion rate of 88%! Also a post sale offer of around 11%. It looks professional on my site, I can change the colours to match my theme. It's so easy to go in and change offers on a regular basis. Thank you USO!

Potter and Mooch Limited
United Kingdom
Almost 2 years using the app
Orbit replied October 28, 2021

Thank you for the kind words! Happy to hear your experience has been great so far :) - Emily, Support Lead

June 22, 2022

The effort, explanation and understanding have been receiving from James were beyond and above all our expectations.
I had to set up a complex bogo offer plus a discount for my VIP customers and it was possible to do with Ultimate Special Offers to do all in one transaction. Big Big help for my business.

Onekid
United States
Almost 2 years using the app
Orbit replied June 22, 2022

I'm super glad to hear you had such a positive experience with James!! I will be passing along the kind words! - Emily, Support Lead

May 25, 2022

LOVE this app. There's no other app that can do so many types of discounts and allow so many offers that can be combined into one order. This is *the best* discount app for the end user.

LOMA PRO
United States
Almost 2 years using the app
Orbit replied May 26, 2022

Thank you so much for the kind words!! I'm so glad Ultimate Special Offers is working so well for you! - Emily, Support Lead

September 27, 2016

We use this app for Upsell offers on our site. It works great and has helped drive our average order value up! The staff has been super helpful and responsive. We had a few tweaks that we needed for it to work perfectly on our site, they were able to knock that out promptly. High five Supple team!

*My only feature request is to allow the other options (i.e. BOGO, Discounts) to be used on the storefront as well.*

*Just heard back from Supple and they mentioned this needs to be implemented by Shopify in the API to allow this. +1 vote here to allow that API feature. :)*

Liquidcourageflasks
United States
Almost 2 years using the app
February 20, 2017

Great App, great customer service, thanks a lot!

Hateko
Türkiye
Almost 2 years using the app
May 2, 2017

This app works as described. It's easy to use and powerful. The support team fixes bugs promptly, within 24-48h. We have made this app a permanent fixture in our store.

Paragon Fitness 2
United States
Almost 2 years using the app
November 30, 2022

Excellent support team, fast response and detailed solutions when other apps were causing problems to our site. Highly recommend.

beekeepinguk
United Kingdom
Almost 2 years using the app
Orbit replied November 30, 2022

Thank you so much for sharing, I really appreciate it!! - Emily, Head of Support

May 6, 2020

Love this app! It has helped generate a ton of sales and revenue for us as it reduces the extra work of customers manually entering a discount code at checkout. Now the codes are automatic! Great customer service too.

LED Grow Lights Depot
United States
Almost 2 years using the app
April 13, 2017

I upgraded from Buy X Get Y on one of our two sites. I had some questions on set up which were dealt with really quickly and simple. I was able to apply the same changes to our second site once we upgraded to Ultimate Special Offers there too.

Nice clear app - offer flexibility is great - even offers running over certain times only! Lots of get options and importantly it all seems to work.

Visit https://elivar.com/collections/recover/products/recover-tub to see one of our offers in action.

Elivar1
United Kingdom
Almost 2 years using the app