Reviews (662)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of promotional tools, including BOGO and volume discounts, which effectively boost sales without needing scripts or promo codes. Its user-friendly interface and seamless Shopify integration make it easy to manage multiple offers. Exceptional customer support, with staff like Alex, Kay, and Emily being notably helpful, adds to its appeal. Merchants also value its competitive pricing and the quick implementation of new features through its "Feature Request" section, enhancing both shopping experience and operational efficiency.

February 2, 2018

A good and functional app, but lacking some functionality when you have wholesale and retail stores with one catalogue. Overall good experience and fairly affordable.

Thesisbeauty
United States
Over 1 year using the app
November 16, 2022

Great app so far. Ran into a couple confusing things (due to the way I wanted to set up our discounts) and Support was very quick to help me get them resolved. No complaints so far, Thanks!

ThePicklrShop
United States
Over 1 year using the app
Orbit replied November 17, 2022

Thank you so much for the kind words, we really appreciate it!! - Emily, Head of Support

February 10, 2022

Very helpful app and an excellent support team! The team was able to help me immediately and implement my wishes!

Petsweetness
Germany
Over 1 year using the app
Orbit replied February 10, 2022

I'm really happy to hear this. Glad you had such a positive experience! - Emily, Support Lead

December 24, 2021

My developers were consistently responsive to my unique needs; they give very helpful feedback and even included screenshots and helpful details to guide me through every challenge I needed. This quality customer service makes this app a keeper!

HappyChic
United States
Over 1 year using the app
Orbit replied January 4, 2022

Thanks so much for the kind words! - Emily, Support Lead

May 25, 2018

Used this app for a while now and has helped greatly with our sales. Also, anytime I have need something fixed, the team have always been a great help. Would recommend!

Hyggebands
United Kingdom
Over 1 year using the app
May 31, 2022

Very useful app with a lot of options and exceptional support from the Orbit theme! They helped with adjusting the theme we use so the sale badges are shown properly on the webshop

OOTD Fashion Store
Netherlands
Over 1 year using the app
Orbit replied June 1, 2022

Thank you for the kind words, I really appreciate it! Glad to hear you're happy with our support :) - Emily, Support Lead

May 26, 2023

Hi Kay,
Thank you for your quick response. It was very helpful. This team is always quick to respond to anything that comes up. I highly recommend this app.

JFC Online Melbourne
Australia
Over 1 year using the app
Orbit replied May 26, 2023

Thanks for leaving this review! - Emily, Head of Support

July 18, 2017

So far this app is by far the best app for offering special offers to our customers. The support is fantastic and we would use anything this company creates.

Lotusboutique
United States
Over 1 year using the app
November 22, 2022

awesome, the support are very helpful here, they fixed our problem with regards discount doesn't show up in the floating cart thanks.

Sportspower Bundaberg
Australia
Over 1 year using the app
Orbit replied November 23, 2022

So happy to hear this, thank you for sharing! - Emily, Head of Support

Edited June 20, 2018

Awesome app! It's a bit tricky to set up but their support team was super helpful and responded to my email within a few hours. We had some syncing issues but as soon as we got in touch, they were able to resolve the issue and we were back in business.

I would honestly install other apps by them almost just for the support alone - they were helpful, understanding, and quick to solve any issues I had. One of the most pleasant experiences I've had with an app team!

Rogue Ceramics
Canada
Over 1 year using the app