Reviews (666)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

February 12, 2017

This app is a no brainer for ecommerce stores with more than 10+ products. Easy to setup and create custom upsells/bundles. Unlike the other "upsell" apps this is intuitive and doesnt require coding. The only downside is you cant use a coupon code in addition to a "special offer" which might cause some confusion for customers.

Ryan
www.cavemanevolution.com

Cavemanevolution2
United States
Over 1 year using the app
May 6, 2017

This is the only complete solution for automated discount, Bogo, links with auto discounts out there. We literally reviewed all the other apps, but this is the only one that lets create very easy rules for literally any time of discount or bundle.

We had issues getting everything to look right on our site. The developers gave us a discount rate to help us configure things, and spent 50% more time on the phone than we paid for. Marius is very knowledgable, and I honestly which they did custom development as I would give them some of the work from our other developers, as they seem sharper than the ones we currently have.

Highly recommend the app, the support, and the people. Don't waste your time with anything else. This does IT ALL!

Artisanaltvframes Com
United States
Over 1 year using the app
October 13, 2022

Amazing app with great features - and wonderful customer service. Highly recommend this app for all business owners

Lala Hijabs
Canada
Over 1 year using the app
Orbit replied October 13, 2022

Thank you for the kind words!! - Emily, Head of Support

Edited March 14, 2019

Deleted 3 Apps from another developer and installed this ONE. This app is amazing and very easy to set up. Don't waste time and money on others...

also, the pixel union customer service is first rate. There was a design issue when I updated my theme and they fixed it quickly.

Monarch Butterfly Shop
United States
Over 1 year using the app
April 25, 2019

We've been very happy with Ultimate Special Offers – it lets us offer a lot of different options for discounts and works quite smoothly. As important, the customer support is quick and helpful, that makes a big difference.

Dissent Pins
United States
Over 1 year using the app
September 6, 2022

I used this app to do a buy X get Y and needed helping to figure out what I did wrong in my set up. Support was very helpful and easy to talk to about what I was having trouble with.

thestylegarage
United States
Over 1 year using the app
Orbit replied September 6, 2022

Thank you so much for sharing!! - Emily, Head of Support

Edited November 28, 2016

Great app. So easy to install and get working. And it looks nice :)

Highly recommended.

https://nunun.dk

Nunun Dk
Denmark
About 1 year using the app
August 5, 2018

A fantastic app that I've been using for a long time! Great and responsive customer support too!

Enchantory
Singapore
About 1 year using the app
Edited October 9, 2017

Quick + Great working product! Also, some of the best customer service I have ever received online.

Beacon Threads
United States
About 1 year using the app
September 6, 2021

Customer Support is excellent. I had a few issues setting everything up but they replied quickly and with screenshots to show me exactly what to do to get the offers working how I wanted. Any bugs found were sent to a developer and fixed as well. Amazing service. App interface is easy to use and customizeable. I currently use a bundle offer with a gift (shown to help advertise XX amount till you get free shipping).

Kind Face
New Zealand
About 1 year using the app
Orbit replied September 7, 2021

Hello, Rosie here from the Success Team :) We're so glad we were able to get you up and running with Ultimate Special Offers. Thank you so much for your kind words!