Reviews (666)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

May 16, 2017

Great App and much better than the other options out there (we tried a few). Support is quick and effective :)

Stools Australia
Australia
6 months using the app
November 23, 2017

Very responsive to my questions. I had the product on my site for 5 minutes and it already got me a bundle sale! Thanks Marquise!

Elle Rae
United States
6 months using the app
July 24, 2021

Great support and app, helped me solve the problem of the offer in my store cart, I recommend them..

calzs.chile
Chile
6 months using the app
Orbit replied July 26, 2021

Thanks for taking the time to submit this review and share your experience! I’m glad to hear our support team were able to get you up and running.
- Will, Head of Development

November 22, 2018

All in one app im using it for black friday. And i will keep using it after black friday. The support is 10/10 also just amazing. Thanks!

Prysms
Netherlands
5 months using the app
May 17, 2022

We use this app to run concurrent automatic discounts during promotional months and the holidays. I love how easy it is to get up and running (truly, it only takes a few minutes) and how top-notch their customer service is (Rob went above and beyond). If you're looking for a dependable discount app at stellar price, look no further.

Toynk Toys
United States
5 months using the app
Orbit replied May 18, 2022

I'm so glad to hear this, thanks for leaving this review! Happy to hear you had such a positive experience :) - Emily, Support Lead

December 14, 2016

This is exactly what we were looking for! Easy installation and works as expected. The staff at Supple is great to work with! They promptly answer all e-mails and offer support when needed. Looking forward to more apps from this company.

Decalcomania Llc
United States
5 months using the app
January 31, 2017

Phenomenal app. It lets us run POS style discounts on our webstore, which is unique in the market place. There's are BOGO (buy one get one) apps and quantity based discount apps, but nothing brings these offers together in the one platform. There are a lot more discount modes in this app too.

You can do away with discount vouchers somewhat as well. It's a truly flexible app. It's also a very fast app, operating purely on the shopping cart level, so your products aren't filled with duplicate 'sale app' variants, and offers turn on in near real time. Highly recommended.

Customer service is phenomenal too, with Supple apps more than open to adding additional options to the app. I had a bundle mode added during the pilot period for my web store.

Rhodesbeckett
Australia
5 months using the app
February 3, 2022

Great app, does have a few let downs mostly due to limitations with Shopify coding. But fabulous support that has overcome 99% of our questions and custom coding!

Prized Life
Australia
5 months using the app
Orbit replied February 4, 2022

Thanks so much for your review! Happy to hear my team was able to help :) - Emily, Support Lead

Edited August 22, 2020

I had some small issues with volume box when i integrated ultimate offers on my website and Patrick was very helpful and sort it out in couple of hours. Very professional and straight forward.
Recommended !!!

Frilly Store
United Arab Emirates
5 months using the app
March 16, 2020

Amazing! Super good service I asked for translations and color change and they did it super fast and good!

mybeautytools.nl
Philippines
5 months using the app