Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of product add-ons and bundles, noting its seamless integration with Shopify stores. It's praised for boosting sales through upselling and cross-selling, and its user-friendly, customizable interface. The app's reliable performance contributes to increased conversion rates. Exceptional customer support, marked by responsiveness and technical expertise, is frequently highlighted. Continuous improvement with new features and affordability are also noted.

September 15, 2020

Fantastic app and excellent customer support. I reached out to customer support and they replied very quickly and assisted me

Baby Ganoush
Australia
10 months using the app
May 6, 2021

Great customer service. Very quick to reply to the request and Zeeshan, was very good and assisting with adjusting some lines of code and ensuring the app functioned perfectly.

Keto Nutrition Australia
Australia
10 months using the app
August 26, 2020

Excellent ap! I was able to showcase the accessories exactly how I wanted to using this ap. The support is AMAZING! They got back to every request quickly and always answered my question. I even asked things like, can you change the number format and they did it right away.

Independence Mobility Aids
Canada
10 months using the app
December 26, 2020

The team has been very supportive and helpful in assisting us each step of the way. They even helped us develop the feature to suit our aesthetic needs. Great app and team.

Aether Eyewear
Singapore
10 months using the app
June 21, 2022

The customer support is really great. They listen and help you find ways to customize your website.

Port Roque
United States
9 months using the app
October 13, 2020

I loved the service for the app - I'm still on the trial version but the help and assistance I have received from the SpiceGems team has been commendable. I'm definitely subscribing to the paid plan. The product is exactly what I needed for my add-on services. It's very easy and seamless to use.

Partyzako
United States
9 months using the app
December 1, 2021

I used this app. It's super effective for my brand. Their support team was a really good and fast response. They help me out with my problems in just a few hours. I personally recommended this app and the support team.

Gulbaan
Pakistan
9 months using the app
May 12, 2020

I have NEVER had the kind of support that this app offers. The minute I sent out an email asking for help with the app, they requested collaborator status, and went in and updated everything, and even customized my addons to my theme...so essentially they will do the whole setup for you. They answer every email/question within moments and are fantastically helpful. I've had some bad experiences with Shopify apps that take your money/time, and then don't respond with help, but this is not one of them. Very cool support and I'm happy with how it looks too. I plan to continue doing addons for my products as I go. Highly recommended.

The Good Rug ™
United States
9 months using the app
Edited February 26, 2021

This add-on app does exactly what I need it to do.
Spice Gems were quick to help me with some theme issues i was having and had me up and running in no time. very responsive company, Thank you very much Spice Gems

MDI Traffic Control Products
United States
9 months using the app
Edited December 6, 2021

Everything like it should be.
The app works fast and very easy to use.
It looks very good and has a lot of functions that are also possible to adjust. Very good support :)
Can't say any negative. Regards,
Joshua

Pelletgrill.ch
Switzerland
9 months using the app