Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design, easy setup, and customization. They particularly enjoy the interactive feature that enhances customer engagement and boosts sales. The app's seamless integration with Shopify, automatic coupon code setup, and Mailchimp sync for email collection are also praised. Merchants commend the customer support team for their exceptional service and appreciate the free plan for testing the app's functionality. The ability to create unique campaigns on specific URLs is seen as a beneficial feature.

Edited March 25, 2024

Update: I update my rating due to the excellent attention of the support team, they approached me and solved the issue of inadequate charge, the app has actually worked very well for us and is excellent to use and intuitive for the user.

Montan Organic Superfoods
Mexico
2 months using the app
Care Cart replied March 25, 2024

Update: Thank you so much for trusting us. We are always here for you.

We sincerely apologize for this technical error. Our customer support manager has already sent you an email in this regard. Please reply back so that we can resolve this for you asap. Thanks

March 27, 2024

I recently added Wheelify to my Shopify store, and it's been an absolute game-changer in making shopping more interactive and fun. Beyond the innovative "spin the wheel" feature, which has brilliantly boosted engagement and sales, I was incredibly impressed by the support team, especially Eva. Her assistance was nothing short of exceptional. Eva was not only responsive but also incredibly detailed in her guidance, ensuring I could maximize Wheelify’s potential with ease.

The setup process was straightforward, thanks to the user-friendly design of Wheelify and the outstanding support from their team. Eva's helpful tips and quick responses made what could have been a complex implementation process feel like a breeze. Her expertise not only helped me tailor Wheelify perfectly to my store’s theme but also significantly enhanced my confidence in using the app to its full capacity. For anyone considering Wheelify for their Shopify store, the app itself is a fantastic tool, and the support you'll receive, particularly from agents like Eva, makes it even more valuable.

Arcwell
Canada
7 days using the app
Care Cart replied March 29, 2024

This Review has made our Day. Thanks a lot for sharing these wonderful comments. 😇

May 16, 2024

Easy and very usefull app.Getting a lot of new cystomers

heatproduct.co.uk
Greece
Over 3 years using the app
Care Cart replied May 24, 2024

We are super happy to know that the app is surpassing your expectations. All the best!

March 2, 2024

i was having trouble setting up the wheel she reassured she will do everything for me and she did in less than 5 minutes so friendly and helpful such an amazing app

Boujee laces
United States
3 months using the app
Care Cart replied March 5, 2024

Thank you for sharing your feedback and appreciating the 24/7 live chat support. We are always here for our valuable customers. We wish you the best of luck with the App and Store Sales. 💰 😇

Edited March 26, 2024

I had an issue with the Wheelify, but they helped me within 24 hours

Hayes Detail Products
Canada
7 months using the app
Care Cart replied March 26, 2024

Thank you for your review. Our technical team has resolved the concern in less than 24 hours. Please check your email as our support manager has contacted you. Thanks

March 5, 2024

So far I am satisfied. I will give another in a few days after I see how it works. Customer service was great

Curb Life and Solutions
United States
About 1 month using the app
Care Cart replied March 7, 2024

Thank you so much for sharing your feedback. Your satisfaction is our top priority. Our 24/7 Live Support team is always available to assist you further or address any questions you may have.

February 11, 2024

This app works perfectly well and the free plan to start with is great to see how all the app works smoothly. Luis from customer support is great and solves all problems and challenges you might encounter while setting the campaign. I am very happy and looking forward to using the app long term.

SALLIEHEN - Fashion Store
United States
About 2 months using the app
April 7, 2024

Very good support service

ALLES wat MOOI is
South Africa
Over 2 years using the app
March 8, 2024

Great app, sam was very helpful and responsive when helping me set up the spinner. Good app and great customer service!

vettaflo
Canada
About 1 month using the app
Care Cart replied March 9, 2024

Thank you for sharing your feedback and appreciating the 24/7 live chat support. We are always here for our valuable customers.

March 12, 2024

The support team helped me immediately. Thank a lot for the live support experience, especially the Luis!!

Sweet Paws
Hungary
About 1 month using the app
Care Cart replied March 14, 2024

Thank you for sharing your feedback and appreciating the 24/7 live chat support. We are always here for our valuable customers.