Reviews (149)

Overall rating
4.1
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer loyalty and retention, noting its effective loyalty programs, referrals, and integration with review systems. They appreciate the user-friendly interface, customization options, reliable performance, and responsive customer support that assists with setup and troubleshooting, enhancing customer satisfaction and repeat business.

February 22, 2022

Extremely disappointed. I wasted weeks of my time, and my coder's time and money spent to get this running. So many issues I don't know where to begin. The points program does not work consistently, the referral program is buggy and I received far too many complaints from my customers. Website speed is now dramatically slower because this platform is incredibly buggy and laggy. Their launcher ...

Schaf Skincare
Canada
About 2 months using the app
Stamped.io replied February 22, 2022

Hello Schaf Skincare,

Thank you for your feedback and review!

We are sorry to hear about the issues you are facing with the loyalty program. It seems that our support team ...

November 15, 2020

I used this app together with their Product Reviews. Works well perfectly for my website. Prompt response from the team and appreciate their initiatives to advice us on the implementation. Great layout, functions, display widgets, customization and ease of setup. It provides all that we need!! Highly recommend.

Hey! Chips
Singapore
3 days using the app
April 23, 2020

In my opinion it is a very good app to encourage your customers to buy items as well as save money at the sametime, now i gave it 4 stars because I do not really know how to work the whole code part of this and I do not want to mess around with it and mess up my current online store.

2Cuyt
United States
About 2 months using the app
July 13, 2020

Don't recall getting such good support from any other developers! The app is perfectly made, and you'll find the options you need. Doesn't overload your website.

Camera Wholesalers
United States
3 days using the app
April 24, 2021

The customer service of stamped is always friendly and helpful, nevertheless, the program is unfortunately not recommended at some important points, I list them now: 1. The Pricing: Here on shopify you can't see that the prices depend on the order quantity of the store. For example, we are a store with low-priced products and now we are supposed to pay over $600 just because we get over an order ...

PicArt
Germany
14 days using the app
Stamped.io replied April 24, 2021

Hello PicArt,

Thank you for your review & feedback! Please allow us to address some of the points you have brought up accordingly.

1. The Pricing: This is currently stated ...

April 28, 2021

So far so good! Easy to set up. Easy for customers to navigate. So many options to choose from. Highly recommended. (Have only had it for a few days)

FKN Gym Wear
Australia
About 22 hours using the app
August 6, 2022

This app is really nice in many ways BUT they have absolutely NO LIVE SUPPORT. You can't chat and you can't call. You can ONLY send emails back and forth -- often taking a full day or multiple days inbetween replies. So if you have a problem, it will take you days and WEEKS to get it resolved. We have SO MANY unhappy customers right now because they have been trying to fix something for nearly 3 ...

CONQUERing
United States
20 days using the app
Stamped.io replied August 31, 2022

Hi Conquering team,

I can appreciate how our email support can take longer than live chat support, especially with complicated issues that require work from escalated or ...

February 16, 2021

A really good way to add an incentive for users to shop at your store. I am really glad I found stamped!

Voxxer
United States
About 13 hours using the app
January 31, 2022

This app has great features. I wanted to use this. Email support is friendly, but it takes 24 hours to receive a reply for a software product (which seems to be conflicting with my other apps / shopify settings). This is much too slow/ too hard to resolve. I've dedicated 4 business days (12 hours a day to resolve while working with shopify/ other app providers) these issues and now I've given up. ...

My Mia's Skin Relief
Australia
7 days using the app
Stamped.io replied February 9, 2022

Hello My Mia's Skin Relief,

Thank you for your review and feedback.

We are sorry to hear that the support team's reply speed was not up to your expectations. We aim to reply ...

April 1, 2022

I have been emailing them for 8 days about a few questions and they never get me what I want to know. One of the team members told me my idea will work but the other one told me not. I will not recommend their app at all, they cannot make good communication not even speaking an APP

cnhl-1
China
1 day using the app
Stamped.io replied April 3, 2022

Hey there cnhl-1,

We're terribly sorry to hear about your recent support experience. Getting two different responses to the same question is definitely less than ideal.

I ...