Reviews (149)

Overall rating
4.1
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer loyalty and retention, noting its effective loyalty programs, referrals, and integration with review systems. They appreciate the user-friendly interface, customization options, reliable performance, and responsive customer support that assists with setup and troubleshooting, enhancing customer satisfaction and repeat business.

January 17, 2021

Easy to setup and use and our Customers love the loyalty points and we are collecting quality reviews.

Unique by Yoggiebear
New Zealand
9 months using the app
Stamped.io replied January 19, 2021

Hello Unique by Yoggiebear,

Thank you for your review and kind words!

We are glad to hear that both our reward & review apps are working out well for your store.

We hope that you'll enjoy using Stamped.io to increase customer loyalty and drive sales!

Edited January 11, 2021

I used this app to set up a loyalty programme. As a starting webshop having a lot of the functionality in the free version is very nice. The setup is a little complex. The support team is great, they answered all the questions I had in a few hours. I would have given 5 stars if the funcionality of choosing a name for your points would be provided in the free version. This part can't be translated wich means I have to keep the English name "Points" in my Dutch programme.

Wazegde
Belgium
8 months using the app
Stamped.io replied January 14, 2021

Hello Wazegde,

Thank you for your review and feedback on our rewards app!

We are glad to hear that the support team was able to assist you with setting up the app.

We will definitely look into the translation of the "points" wording and bring this up with the development team for discussion as well :)

November 11, 2020

This is a 'must have'. Works very well, easy to setup and use. Just started using the loyalty section recently, so easy it's ridiculous. Love this addon.

Custom Coffees
Australia
13 days using the app
October 28, 2021

Works great. I wish I could be able to make this in multiple languages for my customers. The paid version is a bit too expensive for my shop.

Boardie
Canada
8 months using the app
November 24, 2021

I am currently relaunching my store and wanted to add a reward program. I really like the looks and features of this app. I can only give it 3 stars though because it loads super slow for me. It's taken hours for the widgets to load not only on my website but while setting it up. I thought it might be due to my site being password protected but it was still running painfully slow with it removed. I will deal with it for now but I probably won't be upgrading to paid. Will have to search for another app.

Island Blu Studio
United States
10 months using the app
Stamped.io replied February 9, 2022

Hello Island Blu Studio,

Thank you for your review and feedback.

Our display widgets are optimized to load in Shopify stores within seconds, and they should not be taking hours based on the extensive tests done.

Our engineers will continue to work on improving the load times of the widgets and ensure that the rewards program will be a smooth experience for your customers/visitors to the store.

The support team is also available 24/7 via email (hello@stamped.io) should you require any assistance with the setup :)

March 29, 2021

Incredible customer service - had a few issues with set-up but they helped with everything and were able to answer all my questions quite quickly! Highly recommend!

One Wear Freedom
United Kingdom
10 days using the app
May 11, 2020

This is confusing because I selected stamped io for reviews and the loyalty program downloaded. it would he helpful to have the actula program i wanted to install be installed.

Nadra Care
United States
10 months using the app
Stamped.io replied May 11, 2020

Hi there,

Thank you for your review :)

Our apologies that you're facing issues with the installation, this usually happens when you already have the Reviews & UGC app installed and the browser is caching the old session.

Our engineers will reach out to assists with resolving this issue.

:)

July 27, 2020

Awesome application, with an even better support team.

Had one simple issue (That was COMPLETELY my own fault), e-mailed the team, and within 45 seconds I had an answer.

Now thats SERVICE!

The Carbon Fiber Outlet
United States
9 months using the app
July 19, 2022

アプリは使いやすく便利です。価格設定も良いと思います。
サポートチームの返事は2日ほど要しますが、返事は必ずくれます。サポートスタッフによる対応のクオリティにはすこしムラがあるという印象ですが、総じて良いと思います。

ロジェ・ガレ公式オンラインストア
Japan
5 months using the app
Edited October 28, 2021

The app is very robust but, if I had known they had NO LIVE SUPPORT by phone or chat, I would have gone with a different option. It is wasting so much time and creating so much frustration to not be able to get quick answers and help with this set up. The online resources are solid but don't answer every question by any means. I have the reviews and loyalty app bundle and it costs as much as my business' RENT. So, for that, I would have expected a lot better service. Pretty disappointed.

MyCONQUERing
United States
7 months using the app