Reviews (145)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer loyalty and repeat business, noting its seamless integration with Shopify and Klaviyo, and a user-friendly interface that simplifies setup. Key features like reward points, referral programs, and customizable loyalty tiers are especially valued. The app's performance is reliable, and the support team is praised for being responsive and effectively resolving issues, thereby boosting merchant satisfaction and supporting business growth.
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Most satisfied with the Customer Support. They resolved my issues swiftly. The interface of the app is very user friendly.
One of the best Applications that I ever used for marketing and make customers become a royalty . I’ve been using almost 3 years and I made decisions to upgrade plan for my website this year because I got more and more customers ,support team is super helpful Elvis he solved me the problem very quickly when something went wrong .Big thanks again Elvis from www.Samadoolcoffee.com
Another fantastic app from the Stamped team. I'd been searching for a loyalty app that would fit my needs and this is it. Stellar support as always and it integrates with Stamped Reviews. If you're on the fence, get it and you won't regret it.
Great app to automate reward points, does everything needed and more. Support is very responsive as well, highly recommend.
Hello Uncle Henry's Products,
Thank you for your kind review!
We're glad that you're liking our app and support, and we hope that you'll enjoy using Stamped.io to increase social proof and drive sales :)
So great and easy to use!
I highly recommend using this platform, especially if you are a start up as shopify have made this simple to use.
Tremendous disappointment. So many issues it's hard to explain all here. Their system doesn't fundamentally work. Their launcher API takes 20+ seconds to load. Customers are unable to redeem rewards. Customer support for these critical issues is basically non-existant.
Hello KITSCH,
Thank you for your review and feedback.
We apologize for the issues you are facing with the rewards widget. Our engineers are currently working on fixing the concerns, and we will get back to you once they have been resolved accordingly.
Great application paired with stamped.io reviews. Easy to use interface for the shop owner along with our customers. Puts recently shipped orders in a Queue to send an email with a review request to the customer, only once the shop owner's permission is granted. Having Stamped.io on my website has greatly boosted the trust behind my company/products and makes selling online a breeze.
We already used the Stamped reviews app, so it was super easy to set this one up and make them work together. Love the integration with Klaviyo. Also we had some issues getting it set up but the team was SO helpful and quick to answer questions and get it resolved.
Customer service is the best. Its evident they want you to succeed with their product. I had a few design changes above my paygrade and Ivan had me taken care of in no time. 5 stars!
I used to LOVE this app when it was the free version... no bugs or issues...then I had to start paying PREMIUM which is a ridiculous amount of money....costing 50% or more of what it costs to run all of Shopify..... since the update I can no longer access customers points on POS if they have more than one reward to use. Customer support is useless as you can only contact thru email and it takes at least a day for someone to get back to you. I will be looking for a new more affordable points system to use.
Hi Julie,
We're always here for you if you need help, and you are more than welcome to request a callback if you feel speaking to support directly would be easier for you!
The POS issue is a known problem and we are working with Shopify's development team as we need them to help address a known API issue they have to get this fixed. I do apologize for the time it taking them to resolve this.
I see Salem and Allie are in touch from our support team, but I will follow up with you directly to see if there's anything more we can do to empower you with Stamped!