Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient inventory management, especially for large product catalogs. It automates inventory updates, syncs from multiple suppliers, and is essential for dropshipping businesses. Despite a slight learning curve and challenging setup, the app's functionality and responsive customer support team make it worthwhile. It's cost-effective, intuitive, and provides daily email updates on inventory changes. Many merchants have seen an increase in product categories and revenue without holding stock.

June 29, 2017

Pretty decent app for the money. My biggest complaint is the server delay. I have sync set to daily at 8:50 am. I have been in "1 hour server delay" for the past 2 hours - which is why I am giving it a 3 out of 5.

Laracasey
United States
Over 2 years using the app
February 8, 2023

Signed up as a supplier. The Stocksync team was super helpful in getting up to speed on how the app works.

Alba Distribution
Canada
28 days using the app
SyncX replied February 12, 2023

Hey! Thank you for the great review 💙​ We’re so happy that you are loving it 🤩
Cheers! 🥂

December 12, 2021

Great APP for linking Shopify to Shopify Inventory...or to Set up an inventory update from a supplier Data feed. The flexibility of the APP means you have to get it set up right but once you do - It is perfect.. Thank you.... Tech support is very good can take a day or two but they are helpful.

StripperHeels
Australia
28 days using the app
March 27, 2020

OK So yesterday (some of you might have seen it) I wrote a fairly scathing review on this app, and how it doesn't do what it says on the tin, But, I have had to do a complete 180 on that review and promptly deleted.

When the guys @ StockSync saw my review over night (UK TZ here) they sent me probably 2 or 3 emails with questions, and ideas, it was seen that there had been a change in format from my suppliers feed that was causing their software to glytch, their software guys quickly re-wrote the feed and bingo up and working .
through out today i have been testing it and still had issues, but they were always VERY VERY quick to respond to my questions, and as of about 30 minutes ago all my products are now live in store, Yes i still have some issues but thats more to do with my supplier and their titles but this is something i can work and no issue from StockSync.

So i have no doubt to recommend this , and dont do what i did and whine about the software, contact their support they have been fantastic with me (which is more than can be said for a similar app that hasn't even responded to a direct question 48hours after asking)
So defo 5* from me, and have no fears when you use this software, now im off to buy a monthly sub from them.

Thanks guys :D

ArdentLingerie
United Kingdom
28 days using the app
January 16, 2023

Excellent all around app and service. Was experiencing issues and Azza did a great job in helping me.

Favgrance
United States
28 days using the app
SyncX replied January 16, 2023

Thank you so much for taking the time to leave us a review! It was great chatting with you today, if you ever need us we are always just a click away! 😀

Edited August 1, 2017

not easy to figure out if your file is working or not and there's pretty much always a server delay - meaning you submit your file but it's usually 2 hours later when its updated so if you're in a rush it won't happen - today I've waited more than 4 hours and am still waiting...

Parks Canada Shop
Canada
Almost 2 years using the app
December 29, 2022

This app is an absolute Godsend. So glad I finally checked it out. It has made my life SO much easier in regards to organising/updating/uploading my listings. Very happy with the price as well. Would highly recommend.

A Shoe Addiction Australia
Australia
27 days using the app
SyncX replied January 2, 2023

We are glad to have you as our customer! 💛 Thank you for sharing your kind words with us. 🙏 It means a lot to us and our entire team!

January 26, 2021

I have used this app for sometime now and although I have found it a steep learning curve the admin support have been brilliant and helped me get up to speed and on a number of occasions fixed my feed mapping issues speedily - definitely recommend this app and their staff. Although I am only giving it a 4 as it's not as user friendly as a novice would have liked and takes time to get your head around but I suppose that's the same with all software.

The Little Gift Hive Ltd
United Kingdom
Almost 2 years using the app
June 30, 2022

Application au top et un SAV génial !! Ils sont à l'écoute et ils m'ont aider à paramétrer l'application et mon même proposé des choses dont je n'avais même pas pensé !! TOP

Surplus-Militaire
France
27 days using the app
March 1, 2023

A very good app. Azza from customer support has been super helpful in getting us set up and running.

The Compleat Angler
United States
26 days using the app
SyncX replied March 10, 2023

Thank you so much for taking the time to leave us this lovely review! It's very appreciated 💖