Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient inventory management, especially for large product catalogs. It automates inventory updates, syncs from multiple suppliers, and is essential for dropshipping businesses. Despite a slight learning curve and challenging setup, the app's functionality and responsive customer support team make it worthwhile. It's cost-effective, intuitive, and provides daily email updates on inventory changes. Many merchants have seen an increase in product categories and revenue without holding stock.

September 17, 2020

Have used the app for basic updating of on hand stock quantities. Wanting to add a supplier with mass quantities of data and really struggling to get any assistance from the support email with this app.
Currently looking for another app to assist with uploading product and inventory because of the lack of support

bunkies NZ
New Zealand
Over 2 years using the app
November 4, 2021

The app totally messed out our inventory. It was supposed to adjust product prices based on a pre-set rule, but didn't, so customers paid the wrong prices.

JoySwag
United States
About 2 years using the app
SyncX replied November 4, 2021

We apologise for the wrong price update. You reach out to us but we didn't apply the price markup. We have updated the pricing rule and rerun the update. The prices are ok now. We hope you can reconsider this review.

May 15, 2020

Very helpful tool, saves lot of time to manage inventory every day. Extraordinary support and quick response from the developers.

Cuisipro
Canada
About 1 month using the app
December 7, 2020

Using it on my third store and this app is great as usual. Fantastic support team and the most affordable, convenient syncing app out there.

Daiz
Australia
About 1 month using the app
December 27, 2018

Stock Sync made updating the products very easy and it is fast compared to CSV import to shopify. Setup was easy too!

BRANDOPC SOLUTIONS
Australia
About 1 month using the app
September 11, 2021

the 5 stars I gave is truly deserved. Excellent customer service, exactly what I needed, easy to use (took me a slight learning curve).

PRINTFINA
Canada
About 1 month using the app
May 21, 2017

Not Very Reliable - Paid extra to have hourly updates and nothing is updating over 24hrs still nothing - contacted support no reply from them

Shane Todd Gifts Uk
United Kingdom
About 2 years using the app
June 3, 2019

I am using this app to sync my product feed, currently, processing but so far has been very easy to use!

Gifted Guest
United Kingdom
30 days using the app
Edited January 5, 2022

Stock is not updating for products. Having to manually edit thousands of SKUs is a major pain. What's worse is stock not updating is leading to customers buying out-of-stock items. Sent support an urgent email and haven't received a response since June 2020.

casaza store
United States
About 2 years using the app
SyncX replied January 4, 2022

We apologize for the unfortunate experience that you have encountered with our system. We believe there is a misconfiguration in the setting of the feeds. This can be resolved by editing back the settings.

We have already replied to your emails and even sent a new one but haven't received any response yet.

Please reach out to Stock Sync - support@stock-sync.com.

We truly look forward to hearing from you again.

Edited March 1, 2020

The app works, it is a bit slow but it works. We had a few misunderstandings with support at first, but after that it worked out very well. The app is really helpful!

truimpact
Bulgaria
30 days using the app
SyncX replied February 29, 2020

We glad that we got the issue resolved quickly for you. Something the import process is slow because it needs to import over 12,000 products and images. Usually, images import required a longer time because it needs to upload to Shopify and get process too.