syncX: Stock Sync

syncX: Stock Sync

Reviews (1,328)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and ability to simplify inventory management across multiple platforms. It features automatic stock updates, handles large data volumes, and has a user-friendly interface. The customer support is responsive and effective, quickly resolving issues. Additionally, the app integrates seamlessly with existing systems, performs reliably with minimal downtime, and offers continuous updates and extensive educational resources to maximize utility.

July 3, 2019

Absolutely fantastic!

Combining this app with locations and Mr Arigato for rules based stuff has totally changed the way I operate my store!

Home Control Shop
United Kingdom
3 months using the app
syncX replied July 4, 2019

Thank you for this! We glad that what we building is a solution to store like you. We will continue to improve Stock Sync to ease merchants daily operation.

March 8, 2021

Fantastic customer service- look forward to syncing in the future with you. Easy to use and understand.

Adult Toys by Annice
United States
3 months using the app
Edited November 26, 2021

Great app that is super versatile in how it can accept and perform stock updates. Massive time saver and the support is great. I feel there is something missing however - We receive stock updates from our suppliers. We have the feeds set to put an item out of stock if there is no match as sometimes suppliers just leave a SKU off the list if it's out of stock or discontinued. I think there's currently too much potential for an automatic feed to go wrong if a supplier changes something on their file which causes the matching to fail. Ideally the app would hold off on doing something stupid - like putting all items in a feed out of stock - and send a notification to check it first. Currently this doesn't exist so we're having to check the feeds manually. I've raised this with the devs and hopefully they can implement something to solve what I think is missing functionality in an app like this. RESPONSE TO DEVELOPER REPLY: No that doesn't address the issue. If either of those options are chosen and the supplier changes their file format and columns are not matched, Stock Sync will put all items in that feed out of stock. I've reached out to you about it again and hope you can implement a mechanism to stop this from happening. UPDATE Nov 2021: Updated from 4 to 5 stars. The Stock Sync team has implemented a halt to the update if more than 80% of products in a feed would be set to 0. Along with a warning email to let you know. Now we no longer have to baby sit our stock updates hoping our suppliers didn't mess with the columns of their spreadsheet without telling us. Perfect!

Oh Clocks
Australia
3 months using the app
syncX replied October 21, 2021

Thanks for the suggestion. Stock Sync already have the function that you suggested. Please refer to our help doc on how it works https://help.stock-sync.com/article/95-set-out-of-stock-products-to-zero-if-the-product-is-unmatched-on-update

April 1, 2021

I love this app. It's really easy to set up and use for stock quantity updates. All the items in my store can now have their stock availability kept current with the click of a mouse button. It's awesome.

Home Bar Station
United States
3 months using the app
February 18, 2020

5 start for the quick support and all your youtube video material. Application is really self explainery along with all the FAQs.

The Chocolate Men Adult Store
United Kingdom
3 months using the app
syncX replied February 19, 2020

Thanks! the feeling of receiving this review is better than having chocolate.

January 15, 2018

I really like this app. It allows me to download and sync my inventory with the company I rep on my Shopify store. Effortlessly. It's simple to use and saves me a ton of time!

Pickleball Gear 4 U
United States
3 months using the app
June 1, 2018

Stock Sync is very easy to use but best of all they have outstanding tech support they were able to help me promptly with a serious updating issue when my supplier didn't and I really appreciate that.

Js Jewelssd
United States
3 months using the app
November 10, 2021

I REALLY WANT TO TELL YOU THANK S FOR ALL COULD YOU ADD A BUTTON TO RE-SYNCHRONIZE EVEN IF IT WAS FIVE MIN AGO THKS

חנות תכשיטים עיר דוד
Israel
Over 6 years using the app
syncX replied November 10, 2021

Thanks for the review. The "Start Process" button has no limits. You can rerun the sync once the feed process is completed. Please reach out to us to provide more details so we can help improve our app to serve our users better.

March 19, 2017

This is the #1 app on Shopify.

I tell you I have a supplier that uses a red/amber/green traffic light system for stock levels, they customised the app to work for that.

I asked them to make it so the app updated stock for individual variants by the traffic light system. They got it done in 24 hours.

They walked me through the early stages and made sure my store got on its feet with the best customer support I have experienced in the app store.

If you're looking for the app that autoupdates your stock from xml/csv/google sheets/JSON/XLS/XLSX files this is THE app to do it with.

Emotion Engine International
United Kingdom
3 months using the app
August 3, 2023

Hele fijne service. Kom je er niet uit, dan helpen ze graag met het zoeken naar een oplossing. Wij gebruiken deze app nu iets meer dan een maand. Top!

PEACK
Netherlands
3 months using the app
syncX replied August 10, 2023

Thanks so much for taking the time to leave us this fantastic review! We appreciate it 💛