Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its efficient inventory management across multiple stores, including quick synchronization, feed creation for new items, and automatic price adjustments. It's also appreciated for updating quantities and creating new products. The app's reliable performance, intuitive interface, and exceptional customer support are frequently praised. It's seen as essential for automating stock updates, managing inventory for different locations, and expanding product range through dropshipping. It's especially recommended for businesses with large product catalogs or multiple suppliers.

August 16, 2020

I used the help team to set up my stock feeds, they were very helpful and !walked me through the process until I was comfortable that I was set up correctly, thanks

Abi Grace Interiors
United Kingdom
Over 1 year using the app
Edited April 12, 2020

I’m still trying to understand this system, i recently downloaded this app from my Shopify platform. The customer support team is super helpful and resourceful. I can tell that they value their customers. I’m hoping to gain more understanding on how to work a system like this. I’m a fairly new e-commerce business owner so I have little to no technical programming skills. Overall I’m pretty satisfied with this platform for Integrations and automations.

woofplayground
United States
19 days using the app
May 30, 2018

Awesome App and Fantastic Customer Support - Highly Recommended!!!

Golden Spiderweb 3
Ireland
19 days using the app
July 27, 2016

great app, but the most important part is the support, they are quick to help you out, and with your stock sync you can have peace of mind
again great app.

Needdogtoys
Mexico
19 days using the app
February 27, 2023

I wish I had known from the start about these guys. It should be called Shopify power by Stock Sync. It's Stock Sync that makes Shopify possible. Can definitely recommend, when you get stuck, just ask and they will get it done.

Mad Vibez
Australia
18 days using the app
SyncX replied February 27, 2023

Thank you so much for your lovely review 💖 We are beyond glad that you found us!

Edited July 19, 2018

My feeds keep stopping somehow, causing items that are sold out to not update. A major problem, obviously. I never changed the settings after starting the feed, yet they continue to have this problem. App worked fine for years, so Im not sure what the issue is. The last 2 months have been really awful though.

Pro Spec
United States
Over 1 year using the app
Edited November 17, 2017

Bad support I have ever experienced, they took money for nothing. I have tried a lot with support. Nontheless, they were incompetent and going through endless loops with no help at all, probably they know for sure that they are not that good and that is why they ask for 5 stars before you use the app

Inspite of subscription fees that I paid throgh shopify, when I press on update now for the feeds, i get a message telling me that trial expired. This is a highjacking act

Lfancyelite
Saudi Arabia
Over 1 year using the app
March 2, 2021

A Major Time Saver - Stock Sync is just the app I was looking for when I was whiteboarding the options we had to integrate products feed from multiple suppliers. We had a custom requirement where our suppliers are providing the product information in more than 1 file, which made it more complicated. Stock Sync enabled us to integrate more than 1 file from each supplier, with ease. The ability to schedule batch runs is another time-saver. The help documentation can be organised better but being said the quick and timely support we get from the team outweigh's this minor hiccup.

LucentDecors
United Kingdom
18 days using the app
January 12, 2021

Stocksync promisses are great, however their servers are absolutely unreliable and rarely complete its tasks on time. Either uploading a file mannualy or via automatic feeds, it just takes a long time "processing" and sometimes it fails without completing the task. Not recommended for stores that need accuracy.

Gut Gut
Brazil
Over 1 year using the app
SyncX replied January 12, 2021

Hi there

We deeply apologize for the trouble you have faced as we did have a server issue 2 days ago. Our team has already fixed the issue, and Stock Sync is working as usual since.

We hope that you would give us another chance to make it up to you. Please do not hesitate to contact us if there are any troubles or problems that you encountered upon using Stock Sync. We will do our best to resolve it.

Kind regards,
Stock Sync team

January 24, 2022

Great app! Simple to use. Highly recommended for anyone looking for an easy and quick way to deal with updating inventory. Plus, the support team is great. Very responsive and helpful!

Shebeest
United States
18 days using the app