syncX: Stock Sync

syncX: Stock Sync

Reviews (1,324)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to efficiently manage large volumes of data and automate inventory updates across multiple platforms, significantly reducing error risks. It features auto-archive functions and supports multiple Google Sheets, enhancing its utility for various business needs. The app is praised for its intuitive interface, reliable performance, and seamless integration with existing systems, which streamline inventory management processes. Customer support, particularly from team members like Jor, Hanah, and Faz, is noted for its responsiveness and effectiveness, with services including live meetings, prompt email responses, and helpful tutorials.

December 7, 2020

Using it on my third store and this app is great as usual. Fantastic support team and the most affordable, convenient syncing app out there.

Daiz
Australia
About 1 month using the app
December 27, 2018

Stock Sync made updating the products very easy and it is fast compared to CSV import to shopify. Setup was easy too!

BRANDOPC SOLUTIONS
Australia
About 1 month using the app
September 11, 2021

the 5 stars I gave is truly deserved. Excellent customer service, exactly what I needed, easy to use (took me a slight learning curve).

PRINTFINA
Canada
About 1 month using the app
June 3, 2019

I am using this app to sync my product feed, currently, processing but so far has been very easy to use!

Gifted Guest
United Kingdom
30 days using the app
Edited March 1, 2020

The app works, it is a bit slow but it works. We had a few misunderstandings with support at first, but after that it worked out very well. The app is really helpful!

truimpact
Bulgaria
30 days using the app
syncX replied February 29, 2020

We glad that we got the issue resolved quickly for you. Something the import process is slow because it needs to import over 12,000 products and images. Usually, images import required a longer time because it needs to upload to Shopify and get process too.

February 11, 2021

Well helped, quickly clear and practical tip that you can use. very nice thank you..................

Ik Hout ervan.
Netherlands
30 days using the app
April 30, 2018

Once you figure out how to use this app, it works great! Fortunately they have very responsive support to help figure it out. The email function is really cool. If you get inventory spreadsheets by email, you can simply forward the email with the attachment to a special email address.

My Backyard Decor
United States
29 days using the app
February 8, 2023

Signed up as a supplier. The Stocksync team was super helpful in getting up to speed on how the app works.

Alba Distribution
Canada
28 days using the app
syncX replied February 12, 2023

Hey! Thank you for the great review 💙​ We’re so happy that you are loving it 🤩
Cheers! 🥂

December 12, 2021

Great APP for linking Shopify to Shopify Inventory...or to Set up an inventory update from a supplier Data feed. The flexibility of the APP means you have to get it set up right but once you do - It is perfect.. Thank you.... Tech support is very good can take a day or two but they are helpful.

StripperHeels
Australia
28 days using the app
March 27, 2020

OK So yesterday (some of you might have seen it) I wrote a fairly scathing review on this app, and how it doesn't do what it says on the tin, But, I have had to do a complete 180 on that review and promptly deleted.

When the guys @ StockSync saw my review over night (UK TZ here) they sent me probably 2 or 3 emails with questions, and ideas, it was seen that there had been a change in format from my suppliers feed that was causing their software to glytch, their software guys quickly re-wrote the feed and bingo up and working .
through out today i have been testing it and still had issues, but they were always VERY VERY quick to respond to my questions, and as of about 30 minutes ago all my products are now live in store, Yes i still have some issues but thats more to do with my supplier and their titles but this is something i can work and no issue from StockSync.

So i have no doubt to recommend this , and dont do what i did and whine about the software, contact their support they have been fantastic with me (which is more than can be said for a similar app that hasn't even responded to a direct question 48hours after asking)
So defo 5* from me, and have no fears when you use this software, now im off to buy a monthly sub from them.

Thanks guys :D

ArdentLingerie
United Kingdom
28 days using the app