syncX: Stock Sync
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,324)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to efficiently manage large volumes of data and automate inventory updates across multiple platforms, significantly reducing error risks. It features auto-archive functions and supports multiple Google Sheets, enhancing its utility for various business needs. The app is praised for its intuitive interface, reliable performance, and seamless integration with existing systems, which streamline inventory management processes. Customer support, particularly from team members like Jor, Hanah, and Faz, is noted for its responsiveness and effectiveness, with services including live meetings, prompt email responses, and helpful tutorials.
Refine
-
By rating
Initially they are very helpful in setting up everything for you. Later when comes to problem, they will not reply your email. To be precise, we have paid $50 dollars for the stock sync credit, only will be deducted when add or remove products, surprisingly 10,000 credits were all used up in 2 days, we doubt that they were used for updating product variants. This is not solved almost a month and since then did not get any reply.
There is problem for the feed sometimes, sometimes we received email that sync is failed but it's not, sometimes the feed is missing without any reason and syncing cannot be done.
Totally fed up and have to get other app. This issue has delayed us from launching a new store.
Their support is very very slow. Dont recommend this company. Its takes days for them to help us. :-(
We are truly sorry for your unfortunate experience with Stock Sync and understand that this app is critical for your business.
There might be a technical issue when joining the online meeting. We are happy to explain anything in more detail or to hear from you about any other issues when you can reschedule another call.
Since we are from different time zones, we are deeply sorry as during our non-working hours as our replies might delay especially during weekends/holidays.
Initially they are very helpful in setting up everything for you. Later when comes to problem, they will not reply your email. To be precise, we have paid $50 dollars for the stock sync credit, only will be deducted when add or remove products, surprisingly 10,000 credits were all used up in 2 days, we doubt that they were used for updating product variants. This is not solved almost a month and since then did not get any reply.
There is problem for the feed sometimes, sometimes we received email that sync is failed but it's not, sometimes the feed is missing without any reason and syncing cannot be done.
Totally fed up and have to get other app. This issue has delayed us from launching a new store.
Dear store owner, we are very sorry for the bad experience that you are having. We understand that this is really unpleasant for you. For me too if this happens. We really hope that you would give us another chance. We understand the sync is working fine but the drain of credits is something we will ensure is working properly and credits will be reverted.
Just set up my first stock feed to update current SKUs daily. Super easy to set up. This is going to be a game changer!
We are using the Stock Sync App to update stock levels on our web shop. Having multiple bundle sizes of the same item caused a few head scratching moments, but the guys at Stock Sync were excellent at getting everything working. Thanks to the Stock Sync team for taking the time to explore, explain and ultimately provide what we needed in a handy well priced App.
After testing out a few apps to automate inventory updates from our drop ship suppliers Stock Sync was by far the best solution for us. While I did have some difficulties initially their customer service team went above and beyond to assist me with my set up. I highly recommend!
I have been using this app for a few days now, and I LOVE it! It is a massive time-saver, which allows me to focus on other areas to grow my website, instead of updating inventory.
Good experience, as it is completely free. Very useful. Good experience, as it is completely free. Very useful.
Excellent Service and Exceptional Team Support! They assisted me in resolving my issue and offered valuable advice, which was incredibly helpful as I am new to this. Highly recommended!
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community ✨
Stock Sync has been an absolute lifesaver for our business! This fantastic app has revolutionized the way we manage our inventory and has become an indispensable tool in our daily operations.
From the moment we started using Stock Sync, we were blown away by its flawless performance. The app works like a charm, ensuring that our stock levels are always accurate and up-to-date. This has significantly reduced errors and saved us valuable time that we can now allocate to more important tasks.
One of the key highlights of Stock Sync is the ability to create a customized plan that perfectly fits our business needs. This flexibility allows us to select the features and data sources that are most relevant to us, making the app tailored to our specific requirements. It's great to have a solution that can be personalized to suit our unique inventory management process.
The ease of use of Stock Sync is truly impressive. Setting up the app and configuring the data sources was a breeze, and the intuitive interface makes managing and updating stock levels a simple task. Even team members who are not tech-savvy found it easy to navigate and work with.
We are thrilled with the level of customer support provided by Stock Sync. Anytime we had a question or needed assistance, their team was quick to respond and offered clear and helpful solutions. It's reassuring to know that we can rely on their support as we continue to use the app for the long term.
In conclusion, Stock Sync has been a game-changer for our business. With its flawless performance, customizable plans, and exceptional customer support, we are confident that we have made the right choice. We are excited to continue using Stock Sync to streamline our inventory management and boost our overall productivity. This app comes highly recommended to any business looking to optimize their stock management process. Five stars all the way!
Thank you so much for taking the time to write such an amazing review! Your kind words mean a lot to us and we have shared your feedback with our team. We're thrilled to hear that you had a great experience and we look forward to continuing to provide you with excellent service in the future. Thanks again for your support! 😊 ✨