syncX: Stock Sync

syncX: Stock Sync

Reviews (1,326)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and ability to simplify inventory management across multiple platforms. It features automatic stock updates, handles large data volumes, and has a user-friendly interface. The customer support is responsive and effective, quickly resolving issues. Additionally, the app integrates seamlessly with existing systems, performs reliably with minimal downtime, and offers continuous updates and extensive educational resources to maximize utility.

Edited February 26, 2019

i"m testing and its coming up all the time to leave a review so i"m doing it because i don't want to get this message any more

YOUR BODY COVER
United States
About 2 hours using the app
October 7, 2017

Very easy to set up and did exactly what I needed.

Dominion94
United States
About 1 hour using the app
February 19, 2021

It's too bad that scheduled feed updates are so limited.
I plan on using a feed from a supplier, that has many stock updates during the day. They provide a feed that updates every half an hour, but I can only update every 4 hours, and that is only when using the biggest plan for this app. What can be done about this?

Superfood Depot
United Arab Emirates
1 day using the app
syncX replied February 19, 2021

Hi there,

We want to apologize for the bad experience.

However, we would like to enlighten you that Stock Sync will schedule the updates to every one 1-hour by subscribing to a customized plan. To do so, we will adjust the variant limits, and the number of update feeds of existing plans.

Do provide us the total variants in-store and the amount of update feeds you would like to have, and we will advise on the best plan to subscribe to. We will also include the hourly updates in the plan.

Kind regards,
Stock Sync team

May 22, 2015

Worst APP ever , you keep waiting 5 hours to start processing and after start processing keep 10 hours without doing anything , i would choose zero stars

Kundora
United States
About 17 hours using the app
September 14, 2018

great app i love it so much. it helps with a lot of stuff for my store. This app is pretty cool. i recommend

Electronic Apparel Co.
United States
About 11 hours using the app
May 12, 2017

This app won't allow me to upload my files. It keeps saying I've reached my feed limit, even though I don't have one feed uploaded yet. Really disappointing. And no phone support doesn't help either!

Awemused
United States
17 minutes using the app
May 23, 2020

Ridiculously confusing to set up. Not user friendly in any way. Video tutorials barely helped. Had to delete after 20 mins of confusion.

Seed Super Greens
New Zealand
14 minutes using the app
syncX replied May 24, 2020

We are sorry for the bad experience on Stock Sync. We can see that you use the app for 20 minutes. Inventory management could be difficult to set up at first but it will run automatically continuously. We hope you would reach our support for help so our team can help you set it up.

January 13, 2018

Wont even work, gets locked up before i can even import one file

Flirty Kitty
United States
11 minutes using the app
July 25, 2021

Asked for a paid subscription straight away...no thanks.......................................................

TheArtistsQuarter
United Kingdom
9 minutes using the app
syncX replied July 25, 2021

From Shopify app history, you have installed the app in Oct 2020. Stock Sync has 14 days free trial so it already expired when reinstalling the app on July 25th, 2021. That's why the app show needs to upgrade to a paid plan. Sorry, we can't reset the free trial every time users reinstall because that will cause some users to keep uninstall and reinstalling the app. I hope you are seeing this.

May 26, 2023

StockSync is one of those plugins that neatly combines a good user interface with a powerful feature set. It's a one-stop-shop for importing, then managing a stock feed. Plus the tech support offered by the team is 1st class. I really couldn't run my business without it - thanks guys!

Sex Toys For Men
United Kingdom
syncX replied May 26, 2023

We are glad to have you as our customer! 💛 Thank you for sharing your kind words with us 🙏 It means a lot to us and our entire team!